Shopify app
NewDeskCrew: Live Chat & Helpdesk
DeskCrew answers your customers with AI from your own help...
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Mindmill Software
- Launched
- August 20, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | AI support widget; Knowledge base answers; Ticket inbox; Live chat with handoff |
| Pro | $29/month | not offered | none | none stated | Everything in Free; Email ticketing; Slack and Discord channels; Remove DeskCrew branding; Bigger AI allowance |
| Team | $79/month | not offered | none | none stated | Everything in Pro; Unlimited conversations; Largest AI allowance; CSAT surveys and reports; Priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
Automated responses
- FAQs
- Greetings
Customization
- Color and font
- Chat window
Channels
- Live chat
Workflow automation
- AI responses
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- AI agents via MCP
- Discord 19 apps
- Email 103 apps
- n8n 15 apps
- Outbound webhooks
- Slack 156 apps
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Mindmill Software
- Apps in the dataset:
- 2
- Address:
- Darlinghurst, NSW, AU
- Website:
- deskcrew.io
- Support email domain:
- deskcrew.io
- English support:
- yes
- Resources:
- Privacy policy, changelog
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- Live chat with AI answers grounded in your own help articles
- Every AI-drafted email waits for your approval before a customer sees it
- Chat, email, and contact forms land in one shared inbox
- Public help center: knowledge base, changelog, and feedback board
- Widget speaks 11 languages and can auto-match each visitor's browser
Live chat, AI answers & a help desk for your store set up in one click.
DeskCrew gives your store a complete support desk: live chat on your storefront, AI answers grounded in your own help articles, email ticketing, and a public help center. The AI replies instantly when your docs cover the question and hands off to a human when they don't; every AI email draft waits for your approval. Storefront chat, email, and contact forms land in one inbox, with Slack and Discord mirroring. The widget speaks 11 languages.
Questions and comments
Questions people ask about DeskCrew: Live Chat & Helpdesk, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.