Shopify app
NewCostuviaDeskConnect
AI support agent for your store's customer service
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Costuvia LLC
- Launched
- October 8, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.72
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$99/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | not listed |
| Standard | $99/month | not offered | none | none stated | not listed |
| Business | $249/month | not offered | none | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- Phone
- Social media
Workflow automation
- Auto-reply
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Escalation
- Order tracking
- Multi-language
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Costuvia LLC
- Apps in the dataset:
- 1
- Address:
- 16192, Coastal Highway, Lewes, DE, 19958, US
- Website:
- not stated
- Support email domain:
- costuvia.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Nousu ‑ AI Support Agent
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TBit ‑ Whatsapp & Instagram
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
- AI replies with real order and tracking data from your store
- Automates routine tickets: order status, returns, cancellations
- Human approval mode — review every AI reply before it sends
AI customer service that answers, resolves, and follows up on support tickets for your store.
Costuvia Desk connects to your store and handles customer service with AI. It reads order, customer, and fulfillment data to answer questions accurately — order status, tracking, returns, product questions — across your support channels. Your team reviews and approves responses or lets Costuvia resolve routine tickets automatically, cutting response times and freeing you to focus on growth.
Questions and comments
Questions people ask about CostuviaDeskConnect, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.