Shopify app
NewNousu ‑ AI Support Agent
AI that resolves tickets, not just answers them. 1 flat...
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- lptrdigital.
- Launched
- January 21, 2026
- Pricing
- From $29/month. Free trial available.
- Languages
- Dutch, English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.53
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Pricing is set outside Shopify: External charges may be billed by lptrdigital. separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Start | $29/month | $290/year | 14 days | none stated | 1 AI agent; Sized for 150 conversations/month; Chat widget; FAQ & Knowledgebase answers; Basic Agentic tools |
| Core | $79/month | $799/year | 14 days | none stated | 1 AI agent; Sized for 500 conversations/month; Skills for your agent; Product recommendations |
| Plus | $149/month | $1490/year | none | none stated | 3 AI agents; Sized for 2,500 conversations/month; Unlimited team members; Image recognition; Our most advanced product advisor |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Chatbot
- FAQs
Workflow automation
- Auto-reply
- AI responses
- AI summaries
- Ticketing
- Unified inbox
- Escalation
- Order tracking
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, Online Store, Shopify admin
- Edit customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: Order fulfillments, all order history for the last 60 days, returns
- Edit discounts: Discount codes and promotions
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
Developer
lptrdigital.
- Apps in the dataset:
- 1
- Address:
- Camusdreef 45, MAASSLUIS, 3146BA, NL
- Website:
- nousu.chat
- Support email domain:
- nousu.chat
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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4.8(1,356) · listed as similar by Shopify
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Gorgias: AI Helpdesk & Chat
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Notch – Customer Support Suite
5.0(4) · shares 56% of feature handles
Jarvis AI Agent Chatbot
No ratings yet · shares 46% of feature handles
Know Reply‑AI Email Engagement
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 92 words.Show
- Resolves "Where is my order?" with live order data
- Can create return labels and processes refunds within limits you set
- Learns your store automatically: catalog, policies, tone of voice.
- Copilot or autopilot per topic; every action logged and reversible
- Live chat, email & WhatsApp in one shared inbox with order context
AI Chat that resolves tickets: order status, return & refunds for a flat price.
Nousu brings live chat, a shared inbox, and an AI agent together in one support app. The agent answers customers using real order data and completes tasks like sharing delivery updates, creating return labels, and processing refunds within limits you set. You decide which topics run automatically and which need approval, and every action is logged and reversible. Nousu learns your catalog, policies, and tone of voice from your store. Pricing is a flat monthly fee per store.
Questions and comments
Questions people ask about Nousu ‑ AI Support Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.