Shopify app
NewKonveX AI Chatbot
AI chatbot for instant support and customer engagement
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Vidhema Technologies
- Launched
- January 16, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Turkish, German, French, Italian, Spanish, Portuguese (Brazil)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$39/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 5 Chatbots; 100 monthly conversations; 10,000 monthly sessions; 250 monthly SMS; 50 minutes phone calls; 10M characters of knowledge base |
| Bronze | $39/month | $408/year | 14 days | none stated | 25 Chatbots; 1,000 monthly conversations; 100,000 monthly sessions; 100 minutes phone calls; 300 monthly SMS; 20M characters of knowledge base |
| Silver | $49/month | $468/year | 14 days | none stated | 50 Chatbots; 2,500 monthly conversations; 1,000,000 monthly sessions; 200 minutes phone call; 500 monthly SMS; 50M characters of knowledge base |
| Gold | $129/month | $1188/year | 14 days | none stated | 100 Chatbots; 10,000 monthly conversations; 2,000,000 monthly sessions; 300 minutes phone call; 750 monthly SMS; 100M characters of knowledge base |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
- Customer insights
Automated responses
- Discounts
- FAQs
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- Edit products: Products, product listings, collections
- View orders: Order fulfillments, all order history for the last 60 days
- Edit Online Store: Online Store script tags, theme, checkout page
Developer
Vidhema Technologies
- Apps in the dataset:
- 2
- Address:
- Jaipur, RJ, IN
- Website:
- not stated
- Support email domain:
- vidhema.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
- AI chatbots provide real-time, personalized assistance on products and policies.
- Shopify integration keeps product and order details updated — no coding needed.
- Smart automation handles inquiries, guides purchases, and recommends products.
- Provide customer support over chat and voice calls with human-like AI responses.
- Custom workflows integrate with Google Calendar, Slack, and more for efficiency.
AI chatbot & live chat to boost support efficiency and conversions. Demo pass: Convex@FreeDemo
Provide 24/7 customer support with an AI-powered chatbot, improving efficiency and customer satisfaction. konvex AI Chatbot & Live Chat automates inquiries, providing instant, accurate responses on orders, shipping, product details, and FAQs. Trained automatically with your store’s data, the chatbot improves its responses based on customer interactions. Test and fine-tune your chatbot before going live for optimal performance. Save time and enhance customer satisfaction by automating support
Questions and comments
Questions people ask about KonveX AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.