Shopify app
NewChatonbo AI Chatbot ‑ LiveChat
Captures leads, tracks orders, adds to cart. One flat price.
- Rating on Shopify
- 5.0(5)
- Reviews
- 5
- Developer
- Chatonbo
- Launched
- May 21, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.71
category median 4.70
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 5
Starting price
$19/month
band: $10 to $29 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Plan | Free | not offered | none | none stated | 1 AI Agent; Up to 100 conversations/month; Auto-trained on your store & products; Answers customers 24/7 in 50+ languages; Multi-language AI; Product Images in UI |
| Pro Plan | $19/month | $194/year | 30 days | none stated | Full Catalog Sync; Add-to-Cart in Chat; Instant Intent Help; 24/7 Sales Support; Product Images in UI; Order Status Lookup; Multi-language AI; 2 AI Agents |
| Business Plan | $59/month | $599/year | 30 days | none stated | All in Pro Plan +; Unlimited knowledge sources; Unlimited team members; AI upsells & cross-sells; Full product catalog auto-sync; Priority support |
Rating distribution
5 ratings on the listing when last refreshed.
- 5 stars5(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 26, 2026THRIXINEUnited States15 days using the app
"No need to look any further — this is the best support you’ll find. The setup took just a few minutes, and the AI immediately ..."
5 starsJun 21, 2026Corporate Food GiftsUnited States10 days using the app
"The setup took only a few minutes, and the AI immediately started answering product questions accurately. It's like having a knowledgeable sales representative available 24/7. ..."
5 starsJun 9, 2026P&G VAN BODY PARTSUnited Kingdom6 days using the app
"I love this app! The AI recommendations are very accurate and have helped improve customer engagement."
Developer replied. Read on Shopify
Screenshots
5 of 6 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: AI chat widget recommending a product on a shopify store 
2 of 5: AI agent offering a discount code to recover a sale 
3 of 5: Browsing-aware AI agent answering a product question 
4 of 5: Chatonbo AI agent selling on mobile 
5 of 5: Chatonbo recovering a mobile cart with a discount code
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
Automated responses
- Cart recovery
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- Edit Online Store: Online Store script tags
Developer
Chatonbo
- Apps in the dataset:
- 1
- Address:
- k bialit, IL
- Website:
- not stated
- Support email domain:
- Chatonbo.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store
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Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- Answers from your catalog 24/7, in 50+ languages, with product cards
- Live order tracking: status, carrier and link straight from Shopify
- Captures leads with a chat summary and hands off to your team when needed
- Exit-intent discount codes offered to hesitant buyers before they leave
- Live chat handoff to a human, with business hours and a graceful fallback
AI chat that answers shoppers from your catalog, recommends products, tracks orders. Flat price.
Chatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should. Install in one click, switch it on in your theme, live in about a minute. Flat monthly price, no per-conversation fees.
Questions and comments
Questions people ask about Chatonbo AI Chatbot ‑ LiveChat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
5 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.