EcomAppReviews
ChatIQ: AI Chatbot & Live Chat icon

Shopify app

Emerging

ChatIQ: AI Chatbot & Live Chat

Limited Launch offer: Try it, Full Access, no charges forever!

Rating on Shopify
3.8(30)
Reviews
30
Developer
EniMoh
Launched
December 7, 2020
Pricing
Free
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#77 of 709

See the ranked table

Rank in FAQ

#16 of 101

See the ranked table

Bayesian rating

4.34

category median 4.65

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

20%

6 of 30

Starting price

Free plan

band: Free

Rating distribution

30 ratings on the listing when last refreshed.

  • 5 stars21(70%)
  • 4 stars2(7%)
  • 3 stars1(3%)
  • 2 stars1(3%)
  • 1 star5(17%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starSep 27, 2025imprüvUnited States8 months using the app

    "SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do ..."

    Developer replied. Read on Shopify

  • 5 starsMar 12, 2025Valiant BikerUnited StatesAbout 1 hour using the app

    "Does a great job importing products and saves me tons of time"

    Read on Shopify

  • 1 starJan 30, 2024Recre8HQ.comUnited States3 days using the app

    "A disaster from the time I downloaded it. Don't bother with this one. No answers to my repeated inquiries regarding setup. Vague pop-up window indicating ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Agent analytics

Automated responses

  • Discounts
  • FAQs
  • Greetings
  • Quick replies
  • Order updates

Customization

  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Chat assignment
  • Agent avatar

Editing tools

  • AI generation

Display options

  • FAQ page
  • Instant answers
  • Customer feedback

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, Online Store, custom data, Shopify admin

  • View customers: Customer data
  • View products: Inventory, product listings, products, collections
  • View orders: Order fulfillments, all order history for the last 60 days
  • Edit Online Store: Online Store pages, theme, Online Store script tags
  • View custom data: Metaobject definitions, metaobjects
  • View Shopify admin: Files

Developer

EniMoh

Apps in the dataset:
1
Address:
Boulevard Plaza Tower 1, Downtown, DU, 15786, AE
Website:
not stated
Support email domain:
enimoh.freshdesk.com
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
  • 30-35% higher average order value (customers get personalized recommendations)
  • Powered by ChatGPT & Claude — true AI, not keyword matching
  • Handles follow-ups instantly ("is it available in black?" knows what you mean)
  • 24/7 order support — no more customer emails or support tickets

Converts conversations into orders. Recommends products & answers questions

ChatIQ isn't a support chatbot — it's a sales machine.

When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI.

Result: Merchants see 30-35% higher average order values and 40% fewer support emails.

Works for any category: skincare, fashion, food, beauty, home goods.

Setup in 5 minutes. No coding.

Questions and comments

Questions people ask about ChatIQ: AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

30 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.