Shopify app
NewEmbedChat – AI Chatbot
Automate customer support with a smart AI chatbot
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- EmbedChat
- Launched
- December 22, 2025
- Pricing
- From $7.99/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$7.99/month
band: Under $10 · 30-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $7.99/month | not offered | 30 days | none stated | 3 documents; 25MB storage; 100 messages / month; 1 assistant; Community support |
| Basic | $19/month | not offered | none | none stated | 50 documents; 500MB storage; 2,000 messages / month; 3 assistants; Basic branding; Email support |
| Pro | $49/month | not offered | none | none stated | Unlimited documents; 5GB storage; 10,000 messages / month; 10 assistants; Custom branding; Priority support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Agent analytics
Automated responses
- Cart recovery
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
Customization
- Color and font
- Emojis and stickers
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Chat assignment
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- View products: Products, collections
- Edit orders: Assigned fulfillment, order fulfillments, all order history for the last 60 days, returns
- Edit Online Store: Online Store script tags
Developer
EmbedChat
- Apps in the dataset:
- 1
- Address:
- Meschede, DE
- Website:
- not stated
- Support email domain:
- embedchat.io
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
EAZE Button
4.8(140) · listed as similar by Shopify
Ezychat: Whatsapp Chat Button
On Shopify, not yet in the dataset · listed as similar by Shopify
BestChat: AI Chatbot+Live Chat
4.7(141) · listed as similar by Shopify
Crescendo
1.0(1) · shares 67% of feature handles
Whatsplaid
No ratings yet · shares 65% of feature handles
Easybook ‑ Live Chat & AI Chat
No ratings yet · shares 63% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 67 words.Show
- AI assistant trained on your documents
- Uses your Shopify product data automatically
- Answers product, order, shipping, and return questions
- Customizable chat widget for your storefront
- Consistent support with accurate, content-based answers
AI chat widget trained on your content. Instant and brand specific answers!
EmbedChat provides an AI assistant that learns from your uploaded documents and your Shopify product data to answer customer questions. It supports product details, recommendations, order-status inquiries, shipping and return information, and other common support needs. The assistant appears as a customizable chat widget and uses the content you provide to reduce repetitive support work.
Questions and comments
Questions people ask about EmbedChat – AI Chatbot, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.