Shopify app
NewArchet
AI agent that answers shoppers, builds carts, and acts safely
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- The Deep Lab, Inc.
- Launched
- May 5, 2026
- Pricing
- From $49/month. Usage charges apply. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$49/month
band: $30 to $99 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter · 500/mo | Estimated monthly cost | not offered | 14 days | none stated | 500 conversations per month; AI grounded in your real Shopify data; Storefront chat widget on every page; Signed-in customer order lookup; Up to 3 agents and 2 deployments; 500-page knowledge base; Human handoff to your team; $10/mo compute, $500 period overage cap |
| Pro · 2,500/mo | Estimated monthly cost | not offered | 14 days | none stated | Everything in Starter, plus:; 2,500 conversations per month; Up to 10 agents and 10 deployments; 5,000-page knowledge base; Approval workflows for sensitive actions; Audit log + transcript analytics; Quality monitoring + AI evaluations; $40/mo compute, $2K period overage cap |
| Business · 10K/mo | Estimated monthly cost | not offered | 14 days | none stated | Everything in Pro, plus:; 10,000 conversations per month; Unlimited agents and deployments; Opus model for best-quality reasoning; 25,000-page knowledge base; Operations agent in Slack for your team; Channel-scoped Slack routing; $120/mo compute, $6K period overage cap |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Agent analytics
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
Customization
- Color and font
- Chat window
- Welcome messages
- Chat assignment
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- Edit products: Inventory, products, collections
- Edit orders: All order history, assigned fulfillment, merchant managed fulfillment, third-party fulfillment
- Edit Online Store: Online Store pages, Online Store script tags
Developer
The Deep Lab, Inc.
- Apps in the dataset:
- 1
- Address:
- 2443 Fillmore St #380-2648, San Francisco, CA, 94115, US
- Website:
- archet.ai
- Support email domain:
- thedeeplab.ai
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
4.6(5,807) · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
IG Facebook & Instagram Shop
4.9(392) · listed as similar by Shopify
Ernest: AI Chatbot & Helpdesk
5.0(6) · shares 67% of feature handles
Aidevelopia AI Support Agent
1.0(5) · shares 67% of feature handles
Easy AI Shopping Assistant
No ratings yet · shares 67% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 86 words.Show
- Real-time product, order, and policy answers from your live Shopify data
- Slack operations: @mention queries + scheduled briefings on your business
- Automatic setup: agents trained on your store data in 30 seconds
- Builds the shopper's cart in chat and handles cancel or address requests
- Refund, cancel, and fulfill from Slack: one-click approval, fully audited
Answers shoppers from live store data, builds carts, and handles order changes with your approval.
Your storefront chat and your team's Slack assistant, grounded in your live Shopify data.
The storefront widget answers product, order, return, and policy questions and builds carts in chat. Signed-in customers can view orders and request cancellations or address changes, gated by your approval.
In Slack, your team can refund, cancel, and fulfill orders -- one-click approval by default, optional capped auto-approval, fully audited. Plus @mention queries, briefings, and low-stock alerts.
Questions and comments
Questions people ask about Archet, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.