Shopify app
NewSelli ‑ AI Shop Assistant
Based on GPT, our chatbot assists customers in purchasing
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- YKMB Software GmbH
- Launched
- April 12, 2023
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.70
category median 4.70
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
$19.90/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Basic | Free | not offered | none | none stated | Only 50 products are exported; 100 conversations every month; Up to 2 custom prompts |
| Premium | $19.90/month | not offered | none | none stated | Up to 250 products are exported; 1000 conversations every month; Up to 8 custom prompts; Ingest up to 4 online store pages |
| Pro | $59.90/month | not offered | none | Contact us for an enterprise plan. | Up to 10000 products are exported; 5000 conversations every month; Up to 100 custom prompty; Ingest up to 50 online store pages |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars2(67%)
- 4 stars0(0%)
- 3 stars1(33%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJan 28, 2026KUMARIAustria7 months using the app
"We’ve been using Selli AI Shop Assistant since a few months and have had a consistently great experience. The support team is extremely responsive and ..."
5 starsJan 28, 2026GoddivaUnited Kingdom10 months using the app
"We piloted the AI GPT Shop Assistant with YouKnowMeBest and valued the innovative approach and hands-on support provided by the team. The collaboration was professional ..."
3 starsMay 18, 2023Vivian Fong DesignsUnited States17 minutes using the app
"I ask questions to the AI Assistance but get no response, is there a way to fix it? I imported my products, but not sure ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Multi-language
- Customer insights
Automated responses
- FAQs
- Product recommendations
- Quick replies
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, Online Store
- View products: Products, product listings, collections
- Edit Online Store: Online Store pages, Online Store page content on a path controlled by the app
- View other data: Product and variant inventory, product tags
Developer
YKMB Software GmbH
- Apps in the dataset:
- 2
- Address:
- Pfauengasse 8/32, Vienna, 1060, AT
- Website:
- not stated
- Support email domain:
- youknowme.best
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
- Multilingual chatbot for premium style advice and customer support
- Plug-and-play integration for online stores across every vertical
- Merchants can easily update the bot's knowledge by manually adding information
- Chatbot shares direct product links and preview images for seamless shopping
- See usage statistics and complete customer chats in the merchant dashboard
Transform Your Online Store with Our Cutting-Edge AI Chatbot
Discover the power of AI with our dynamic ChatGPT chatbot, tailored for your Shopify shop. It intuitively understands customer preferences, offering instant, personalized product suggestions and answers to queries. Integrated with your inventory, it ensures customers find exactly what they need swiftly, enhancing shopping experience and boosting sales. Offer customers a streamlined shopping where customers feel understood and valued, and where finding the perfect product is just a chat away.
Questions and comments
Questions people ask about Selli ‑ AI Shop Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.