Shopify app
New3Dsellers ‑ CRM & Helpdesk
Streamline Customer Support with 3Dsellers Helpdesk
- Rating on Shopify
- 5.0(2)
- Reviews
- 2
- Developer
- 3Dsellers
- Launched
- November 23, 2020
- Pricing
- From $25/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
3.96
category median 4.06
Reviews in the last 180 days
0
from the 2 reviews on the listing page
1 and 2 star share
0%
0 of 2
Starting price
$25/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Essential Plan | $25/month | $72/year | 7 days | The price is per helpdesk agent per month. | Unlimited Tickets; Unlimited Channels; Saved Replies; Tags; Snooze; Order Actions; Inbox Rules; @ Mentions; Reply to eBay Cases; Collision Detection |
| Professional Plan | $39/month | $220/year | 7 days | The price is per helpdesk agent per month. | All features from Essential and:; Auto Translations; Auto Responders; Agents Insights; Workflow Insights; SLA; Auto Messages; Feedback Reminder |
| Growth Plan | $199/month | $1908/year | 7 days | FIXED PRICE for month! Including 30 Agents | All features of the previous plans + :; 30 Agents Included; Dedicated Account Manager; Lifetime History; Dedicated server |
Rating distribution
2 ratings on the listing at crawl time.
- 5 stars2(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 22, 2025REVIVE LONDONUnited Kingdom2 months using the app
"finally after one year i discovered how to copy and a=paste your products from shopify to ebay i have mirrored 1896 products in 15 minutes ..."
5 starsJan 20, 2025iShockUnited States3 months using the app
"What an AMAZING app! A very robust solution too easily and effectively manage our listings all in one place with simple integration to multiple sales ..."
Screenshots
4 of 4 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 4: 3Dsellers Helpdesk 
2 of 4: Multichannel Helpdesk 
3 of 4: Smart Inbox 
4 of 4: Order Management
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- Email chat
- Multi-language
- Customer insights
Automated responses
- Greetings
- Quick replies
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
3Dsellers
- Apps in the dataset:
- 1
- Address:
- Mascit 27, Tel-Aviv, 6742000, IL
- Website:
- www.3dsellers.com
- Support email domain:
- 3dsellers.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Shopify Inbox
On Shopify, not yet in the dataset · listed as similar by Shopify
Dondy: WhatsApp Marketing+Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
IG Facebook & Instagram Shop
On Shopify, not yet in the dataset · listed as similar by Shopify
Smartsupp Live Chat & Chatbots
2.3(4) · shares 31% of feature handles
Charla Live Chat
5.0(3) · shares 30% of feature handles
PX AI Chatbot & Contact Form
4.3(2) · shares 29% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 82 words.Show
- Centralized Helpdesk - Manage all your eCommerce customer support in one place.
- Email Templates - Respond faster with message templates.
- Auto Responder - Automate your workflow with auto responder.
- Auto Messages - Helps you stay in touch with your customers automatically.
- Automated Feedback Reminders and Alerts - to help you ensure great reviews.
3Dsellers Helpdesk packs all your customer support channels into one powerful software.
At 3Dsellers, we have a wide range of integrations with popular eCommerce platforms, such as Shopify, Amazon, eBay, and more. With over 10 years of experience, we’ve helped thousands of online sellers grow their businesses. Our suite of tools includes an eCommerce Helpdesk, order management system, automated feedback and product review requests, and more. With 3Dsellers, you can focus on growing your business, while we take care of the rest.
Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.