EcomAppReviews

Shopify app

New

Upsello AI Chatbot & Live Chat

AI chat that guides shoppers, lifts AOV & recovers lost...

Rating on Shopify
5.0(1)
Reviews
1
Launched
May 20, 2026
Pricing
Free plan available
Languages
Chinese (Simplified), English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#157 of 466

See the ranked table

Bayesian rating

4.61

category median 4.62

Reviews in the last 180 days

1

from the 1 reviews on the listing page

1 and 2 star share

0%

0 of 1

Starting price

$39/month

band: $30 to $99

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated100 AI conversations; 200 products AI-indexed; Shopify / WooCommerce integration; Unlimited human replies; Order tracking (WISMO); Self-serve quick setup
Grow$39/monthnot offerednonenone stated1,500 AI conversations; 1,000 products AI-indexed; Proactive AI Shopping Guide; Custom Branding; Unlimited human replies; Product data auto-sync & cleaning; Priority support
Advance$99/monthnot offerednonenone stated6,000 AI conversations; 5,000 products AI-indexed; Cart Recovery & Tracking; Smart Price Comparison & Shopping Guide; Multi-channel (Chat + Email); Unlimited human replies; Dedicated success manager
Plus$399/monthnot offerednonenone stated20,000 AI conversations (base); 15,000 products AI-indexed (base); Full-capability Proactive Marketing; VIP Recognition & Marketing Automation; Brand-exclusive AI Agent (custom); Private AI model fine-tuning; Top-priority technical support

Rating distribution

1 ratings on the listing when last refreshed.

  • 5 stars1(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 9, 2026KalodiyHong Kong SAR18 days using the app

    "这款应用极大的提高了我的工作效率和客单价,非常适合所有卖家使用"

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Email chat
  • Multi-language
  • Real-time translation
  • Push notifications
  • Behavior tracking
  • Customer insights

Automated responses

  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Send transcript

Customization

  • Business hours
  • Welcome messages
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, store analytics, Online Store

  • View customers: Browsing behavior, customer data
  • Edit products: Inventory, products, collections
  • Edit orders: All order history for the last 60 days, shipping information
  • Edit discounts: Discount codes and promotions
  • Edit store analytics: Web pixels
  • View Online Store: Theme

Developer

中聚(香港)智能科技有限公司

Apps in the dataset:
1
Address:
香港, KL, HK
Website:
not stated
Support email domain:
upsello.ai
English support:
yes
Resources:
Privacy policy, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 90 words.Show
  • Guide shoppers in real time to drive confident, faster buying decisions
  • Boost AOV with personalized product recommendations in every chat
  • Recover abandoned carts and send proactive offers to close more sales
  • Grow repeat purchases based on browsing behavior and past orders.
  • 24/7 multilingual support with AI replies, seamless handoff & easy setup

24/7 AI sales assistant that learns your brand, guides shoppers, boosts AOV & recovers carts.

More than a chatbot, Upsello is the AI sales assistant that knows your brand. It learns your voice, products, and sales logic, so every chat builds trust and moves shoppers toward purchase. Once connected, it also uses browsing and purchase signals to upsell, recover abandoned carts, and drive repeat purchases. Multilingual support works out of the box, with seamless human handoff and AI-drafted replies. Track every conversation and conversion to see the value Upsello creates.

Questions and comments

Questions people ask about Upsello AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.