Shopify app
NewYCloud: WA Chat & Marketing
Automate COD confirmations, cart recovery&updates via WhatsApp
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Hangzhou Yunpian Network Co., Ltd
- Launched
- October 24, 2023
- Pricing
- Free to install
- Languages
- English, Spanish, Portuguese (Brazil), Portuguese (Portugal), Indonesian, Chinese (Simplified)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.43
category median 4.56
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$52/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Forever | Free to install | not offered | none | *WhatsApp API Message Fees Apply | ∞ WhatsApp Conversations*; Real-Time Shopify Data Sync; WhatsApp Chat Widget & QR Codes; AI Chatbot & Workflow (COD Confirm, etc); ∞ Automated Abandoned Checkout Recovery*; Order Tracking Lookup in Chat; No YCloud Watermark; Enterprise-Grade Secure Encryption |
| Growth | $52/month | $468/year | none | *WhatsApp API Message Fees Apply | All Free plan features +; 2 Agent Seats for Shared Inbox; 2 AI Chatbots for Shared Inbox; Bulk Broadcast Messaging; Online Live Chat Support; ∞ Custom Automation Workflows*; 5M AI Credits; 10K Translation Characters |
| Pro | $118/month | $1068/year | none | *WhatsApp API Message Fees Apply | All Growth plan features +; 6 Agent Seats; 6 AI Chatbots; OBA (Green Tick) Certification Support; Dedicated Account Manager; Custom Roles & Permissions; 20M AI Credits; 100K Translation Characters |
| Enterprise | $532/month | $4788/year | none | *WhatsApp API Message Fees Apply | All Pro plan features +; Unlimited Agents & AI Chatbots; Unlimited Chat History Storage; 24/7 Premium Support; SLA & Onboarding Services; Advanced Security & Compliance; 100M AI Credits; 500K Translation Characters |
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsMay 12, 2025HULALA HOMEUnited States2 months using the app
"I've tried a bunch of apps that work with WhatsApp, and honestly, this one’s hands down the best. The customer support is super helpful and ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Retargeting ads
- SMS notifications
- Multi-channel messaging
- Time-limited offers
- Automated workflows
Display options
- Triggers
- Templates
- Multi-language
Real-time messaging
- AI chatbots
- SMS
- Voice support
- Social media
- Multi-language
- Real-time translation
- Callback
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- COD verification
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Surveys
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Tagging
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Freshdesk 5 apps
- WhatsApp 67 apps
- WhatsApp API
- WhatsApp Pay
- Zapier 79 apps
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Hangzhou Yunpian Network Co., Ltd
- Apps in the dataset:
- 1
- Address:
- Hangzhou, ZJ, CN
- Support email domain:
- ycloud.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Dondy: WhatsApp Marketing+Chat
On Shopify, not yet in the dataset · listed as similar by Shopify
WhatFlow: Whatsapp Automation
On Shopify, not yet in the dataset · listed as similar by Shopify
WhatFlow WhatsApp Business API
On Shopify, not yet in the dataset · listed as similar by Shopify
Gupshup: WhatsApp Marketing
5.0(1) · shares 58% of feature handles
Merx ‑ WhatsApp Commerce
5.0(2) · shares 53% of feature handles
Pushdaddy Many Chat ,Cloud API
4.3(944) · shares 47% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 54 words.Show
- Chat widget & team inbox: Manage website chats in a shared WhatsApp inbox
- Automated workflows: Abandoned cart recovery, COD confirmation, order alerts
- AI chatbot: 24/7 automated FAQs and order/status inquiries
- Personalized marketing: Segment audiences, send targeted offers and view ROI
- Unlimited messaging: Send unlimited WhatsApp chats at any scale
Automate abandoned-cart recovery, COD confirmations, order updates, and customer chats via WhatsApp.
YCloud helps merchants becoming brands by connecting with customers on WhatsApp. Set up a verified business account, run targeted marketing campaigns, automate customer journeys, qualify leads using AI, and manage support conversations like a top-tier consumer brand—all achievable via YCloud's all-in-one platform.
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.