EcomAppReviews

Shopify app

Emerging

YourLio AI Chatbot & Live Chat

AI sales agent with one memory across every selling channels.

Rating on Shopify
5.0(38)
Reviews
38
Launched
March 10, 2025
Pricing
Free to install. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Chat

#27 of 251

See the ranked table

Bayesian rating

4.70

category median 4.50

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 38

Starting price

$49/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Pay-as-you-GrowFree to installnot offerednone$0.45 per conversation over 100 free per month100 conversations per month; Training on 200 pages; AI product recommendations; AI training and corrections; Custom brand voice; Store, email, WhatsApp, IG, Messenger; 1 store, 1 team member; Email support
Starter$49/monthnot offered14 days$0.30 per conversation over 250 per month250 conversations per month; Training on 10,000 pages; AI recommendations and corrections; Custom brand voice and persona; Store, email, WhatsApp, IG, Messenger; 2 stores, unlimited team; Email support; 30-day money back, no questions asked
Growth$119/monthnot offered14 days$0.25 per conversation over 700 per month700 AI conversations per month; Training on 25,000 pages; AI recommendations and corrections; Custom brand voice and persona; Store, email, WhatsApp, IG, Messenger; 5 stores, unlimited team; Priority support; 30-day money back, no questions asked
Pro$249/monthnot offered14 days$0.15 per conversation over 2,500 per month2,500 conversations per month; Training on 75,000 pages; AI recommendations and corrections; Custom brand voice and persona; Store, email, WhatsApp, IG, Messenger; 10 stores, unlimited team; Priority support + dedicated CSM; 30-day money back, no questions asked

Rating distribution

38 ratings on the listing at crawl time.

  • 5 stars37(97%)
  • 4 stars1(3%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 13, 2026CambioIndia9 months using the app

    "YourLio AI has been a great addition to my Shopify store! The app is user-friendly, efficient, and makes managing customer interactions so much easier. Its ..."

    Read on Shopify

  • 5 starsSep 24, 2026The Kaftan CompanyIndia4 months using the app

    "We've been using Yourlio with our Shopify store, and it's been a great experience overall. The product itself is genuinely good and intuitive — easy ..."

    Read on Shopify

  • 5 starsSep 22, 2026NaturUpIndia3 months using the app

    "We’ve had a really good experience with YourLio AI for our Shopify store. As a D2C brand like NaturUp, we get a lot of repetitive ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Real-time messaging

  • AI chatbots
  • Live chat
  • Email chat
  • Voice support
  • Social media
  • Multi-language
  • Real-time translation
  • Push notifications
  • Behavior tracking
  • Agent analytics
  • Encryption
  • Customer insights

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • FAQs
  • Greetings
  • Product recommendations
  • Quick replies
  • Review requests
  • Shipping alerts
  • Order updates
  • Cross-sell
  • Upsell
  • Surveys
  • Send transcript

Customization

  • Color and font
  • Emojis and stickers
  • Chat window
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

HELIOAI AGENTIC SYSTEMS PRIVATE LIMITED

Apps in the dataset:
1
Address:
Bangalore, KA, IN
Support email domain:
helioai.tech
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 98 words.Show
  • One shared memory across channels, so buyers never repeat themselves
  • Sells on every page with chat, embeds, quizzes, upsell nudges and popups
  • Answers from your live catalog, adds to cart and applies discount codes in chat
  • Recovers abandoned carts in the WhatsApp thread and turns replies into orders
  • Runs broadcasts and journeys where the agent answers every reply one to one

YourLio sells for you 24/7 on your store, WhatsApp, Instagram, email and SMS. One agent, one memory.

Shoppers ask, hesitate and leave. YourLio answers from your live catalog, nudges the upsell and checks them out inside the chat. The same agent runs storefront chat, product page embeds, quizzes and popups, then follows up on WhatsApp, Instagram, Email and SMS with one shared memory, so buyers never repeat themselves. Broadcast replies get answered one to one, abandoned carts get recovered in the thread, and your team steps in with full context. Live in minutes, with no flows to build.

Questions and comments

Questions people ask about YourLio AI Chatbot & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

38 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.