Shopify app
NewWhatsDesk Voice‑Video Helpdesk
Voice & video helpdesk with live chat and email routing.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- WhatsDesk
- Launched
- November 28, 2025
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
- Contact form
Workflow automation
- Ticketing
- Unified inbox
- Customer notifications
- Multi-language
- Reports
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Online Store
- Edit Online Store: Online Store script tags, theme
Developer
WhatsDesk
- Apps in the dataset:
- 1
- Address:
- Bangalore, KA, IN
- Website:
- www.whatsdesk.com
- Support email domain:
- whatsdesk.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Tidio: AI Chatbot & Live Chat
4.8(1,356) · listed as similar by Shopify
Chatty AI Chatbot & Live Chat
4.9(1,880) · listed as similar by Shopify
Gorgias: AI Helpdesk & Chat
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Belco ‑ Customer Support
No ratings yet · shares 39% of feature handles
ShieldDesk ‑ AI Support Inbox
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WeReply.io
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
- Real-time live chat with smart fallback to threaded tickets when agents are away
- Reply inside tickets using voice notes, short video clips, or screen share
- Public ticket links let customers follow and reply securely
- Unified inbox with email in & out so conversations stay in one place
- Auto-transcribes and translates messages to support customers in any language
Voice, video & live chat helpdesk. Reply inside tickets with audio, video or screen share.
WhatsDesk is a voice- and video-first helpdesk for Shopify stores. Instead of only typing, agents can send quick voice notes, short video clips, or screen shares directly inside support tickets, so issues get resolved clearly and fast. When both the agent and customer are online, it works as live chat. When they are not, it falls back to threaded tickets with a unified email inbox, so no conversation gets lost. Messages are auto-transcribed and translated for global customers. Set up in minutes.
Questions and comments
Questions people ask about WhatsDesk Voice‑Video Helpdesk, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.