Shopify app
NewWeReply.io
Streamline customer communication with email, order tracking,
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Omniscale BV
- Launched
- July 2, 2025
- Pricing
- Free
- Languages
- English, Dutch
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Channels
- Live chat
Workflow automation
- Ticketing
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Omniscale BV
- Apps in the dataset:
- 1
- Address:
- Papaverweg 34, Amsterdam, 1032KJ, NL
- Website:
- wereply.ai
- Support email domain:
- wereply.io
- English support:
- yes
- Resources:
- Privacy policy, FAQ
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- AI answers repetitive questions 24/7 in your brand voice, with human hand-off.
- One inbox for email, live chat, WhatsApp, Instagram and Facebook.
- Access detailed order information and tracking pages directly from the app.
AI-powered customer support for e-commerce. Manage email, chat, WhatsApp & Instagram in one inbox.
WeReply is AI-powered customer support built for e-commerce. It unifies email, live chat, WhatsApp, Instagram and Facebook in one inbox and uses AI to answer repetitive questions - order status, returns, shipping and FAQs - in your brand voice, around the clock. Order and tracking details appear inside every conversation, so your team replies faster without switching tabs. When a question needs a person, WeReply escalates it automatically. Route, tag and assign tickets and track team performance
Questions and comments
Questions people ask about WeReply.io, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.