Shopify app
NewEC: WhatsApp Chat Button
WhatsApp chat button with multi-agent and business hours.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Ecomtrackify
- Launched
- June 17, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- English, Vietnamese, French, German, Spanish, Italian, Dutch, Portuguese (Brazil), Javanese, Korean, Chinese (Simplified), Chinese (Traditional), Indonesian, Thai, Arabic
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$5.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 1 agent; Basic appearance; 7-day analytics |
| Pro Monthly | $5.99/month | $59.99/year | 7 days | none stated | Up to 10 agents; Business hours; Custom URL targeting; All 8 preset themes; Analytics with custom date range |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Business hours
- Chat buttons
- Chat assignment
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Online Store
- View Online Store: Theme
- View other data: Locales
Developer
Ecomtrackify
- Apps in the dataset:
- 3
- Address:
- 130 Nguyen Van Troi, Ha Dong, Ha Noi, 10000, VN
- Support email domain:
- ecomtrackify.com
- English support:
- yes
- Resources:
- Privacy policy, Tutorial, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
- Add up to 10 team members with their own WhatsApp number and working hours
- Pre-fill the WhatsApp message with the product the shopper was viewing
- Set business hours per store timezone with an offline message option
- Show the button by page, by custom URL rule, or only on mobile or desktop
- Storefront widget translated into 15 languages including Arabic (RTL)
Add a floating WhatsApp chat button to your store in 60 seconds. No code, no theme edits.
EC: WhatsApp Chat Button lets a Shopify merchant send marketing campaigns and automated messages through an email provider account they already control, such as Amazon SES, SendGrid, Mailgun, Postmark, or any SMTP server. The merchant keeps ownership of sender reputation, deliverability, and domain authentication. Subscriber data is stored inside the Shopify admin, encrypted at rest, and removed on uninstall. Unsubscribe requests apply across every connected provider.
Questions and comments
Questions people ask about EC: WhatsApp Chat Button, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.