EcomAppReviews
SL: WhatsApp Chat + Marketing icon

Shopify app

Established

SL: WhatsApp Chat + Marketing

WhatsApp chat and automation tools for stores at every stage

Rating on Shopify
3.5(350)
Reviews
350
Launched
April 24, 2019
Pricing
Free plan available. Free trial available.
Languages
Spanish, Portuguese (Brazil), Italian, German, French, Indonesian, Turkish, Dutch, Arabic, Hindi, Russian, Greek, Ukrainian, Romanian, Polish, Thai, Vietnamese, Bangla, English, Hebrew, Chinese (Simplified)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Abandoned cart

#27 of 261

See the ranked table

Rank in Chat

#37 of 709

See the ranked table

Bayesian rating

3.65

category median 4.68

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

33%

114 of 350

Starting price

$9.99/month

band: Under $10 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated50+ chat widget styles and options; Multiple agents in chat widget; Manual cart & order recovery messages; WhatsApp Web Copilot Chrome extension; Built-in customer CRM; Pre-built templates in 10+ languages; Phone number capture widgets; Analytics and reporting
Automate$9.99/monthnot offered7 daysMessages go out from OUR WhatsApp approved phone number, shared across merchants. WhatsApp rates start from 0.015 USDEverything in Free, plus; Abandoned Cart Recovery Automation; COD Confirmation Message Automation; Order Confirmation and Delivery Updates
Scale$29.99/monthnot offered7 daysMessages go out from YOUR WhatsApp approved phone number. WhatsApp rates start from 0.015 USDWhatsApp API for your brand; Abandoned cart, shipment & COD messages; WhatsApp marketing campaigns; WhatsApp inbox for customer support; Custom Automation -Webhook/Shopify Flow; Onboarding setup meeting & live support; Use API and WhatsApp Business App

Rating distribution

350 ratings on the listing when last refreshed.

  • 5 stars219(63%)
  • 4 stars8(2%)
  • 3 stars9(3%)
  • 2 stars11(3%)
  • 1 star103(29%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 1, 2026La Nonna in CampagnaItalyOver 2 years using the app

    "Superlemon è uno strumento fondamentale per gestire automazioni, campagne marketing e comunicazioni WhatsApp in modo semplice ma allo stesso tempo molto avanzato ad un prezzo ..."

    Read on Shopify

  • 5 starsAug 26, 2026HERTROVEUnited StatesOver 3 years using the app

    "We have been using the App for 3 years and we haven’t faced any major issues. Most importantly, we appreciate the great customer service. They ..."

    Read on Shopify

  • 1 starJun 18, 2026Poppy'sPanamaAbout 6 years using the app

    "We had this app installed for several years and continued being charged monthly through Shopify Billing. When we recently reviewed the app, it was not ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Cart recovery

  • Personalized campaigns
  • Opt-in pop-ups
  • Discount offers
  • Conversion tracking
  • Automated workflows

Display options

  • Custom discount codes
  • Customizable widgets
  • Multi-language

Real-time messaging

  • Live chat
  • Multi-language
  • Agent analytics

Automated responses

  • Cart recovery
  • COD verification
  • Discounts
  • Greetings
  • Quick replies
  • Review requests
  • Order updates
  • Cross-sell
  • Upsell

Customization

  • Color and font
  • Business hours
  • Welcome messages
  • Chat buttons
  • Agent avatar

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Flow, Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

SuperLemon App

Apps in the dataset:
1
Address:
B-0103, Divyasree 77 Place, Yamalur Main Road, Bangalore, KA, 560037, IN
Support email domain:
superlemon.xyz
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
  • WhatsApp chat widget with multiple agents, custom colors and styling options.
  • Send cart recovery and order updates from personal WhatsApp with no API needed
  • View customer order history inside WhatsApp Web with a free Chrome extension
  • Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
  • Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.

Simple WhatsApp tools for new stores, powerful automation for growing ones

SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language.

Questions and comments

Questions people ask about SL: WhatsApp Chat + Marketing, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

350 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.