Shopify app
EstablishedSL: WhatsApp Chat + Marketing
WhatsApp chat and automation tools for stores at every stage
- Rating on Shopify
- 3.5(350)
- Reviews
- 350
- Developer
- SuperLemon App
- Launched
- April 24, 2019
- Pricing
- Free plan available. Free trial available.
- Languages
- Spanish, Portuguese (Brazil), Italian, German, French, Indonesian, Turkish, Dutch, Arabic, Hindi, Russian, Greek, Ukrainian, Romanian, Polish, Thai, Vietnamese, Bangla, English, Hebrew, Chinese (Simplified)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
3.65
category median 4.68
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
33%
114 of 350
Starting price
$9.99/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50+ chat widget styles and options; Multiple agents in chat widget; Manual cart & order recovery messages; WhatsApp Web Copilot Chrome extension; Built-in customer CRM; Pre-built templates in 10+ languages; Phone number capture widgets; Analytics and reporting |
| Automate | $9.99/month | not offered | 7 days | Messages go out from OUR WhatsApp approved phone number, shared across merchants. WhatsApp rates start from 0.015 USD | Everything in Free, plus; Abandoned Cart Recovery Automation; COD Confirmation Message Automation; Order Confirmation and Delivery Updates |
| Scale | $29.99/month | not offered | 7 days | Messages go out from YOUR WhatsApp approved phone number. WhatsApp rates start from 0.015 USD | WhatsApp API for your brand; Abandoned cart, shipment & COD messages; WhatsApp marketing campaigns; WhatsApp inbox for customer support; Custom Automation -Webhook/Shopify Flow; Onboarding setup meeting & live support; Use API and WhatsApp Business App |
Rating distribution
350 ratings on the listing when last refreshed.
- 5 stars219(63%)
- 4 stars8(2%)
- 3 stars9(3%)
- 2 stars11(3%)
- 1 star103(29%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 1, 2026La Nonna in CampagnaItalyOver 2 years using the app
"Superlemon è uno strumento fondamentale per gestire automazioni, campagne marketing e comunicazioni WhatsApp in modo semplice ma allo stesso tempo molto avanzato ad un prezzo ..."
5 starsAug 26, 2026HERTROVEUnited StatesOver 3 years using the app
"We have been using the App for 3 years and we haven’t faced any major issues. Most importantly, we appreciate the great customer service. They ..."
1 starJun 18, 2026Poppy'sPanamaAbout 6 years using the app
"We had this app installed for several years and continued being charged monthly through Shopify Billing. When we recently reviewed the app, it was not ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Cart recovery
- Personalized campaigns
- Opt-in pop-ups
- Discount offers
- Conversion tracking
- Automated workflows
Display options
- Custom discount codes
- Customizable widgets
- Multi-language
Real-time messaging
- Live chat
- Multi-language
- Agent analytics
Automated responses
- Cart recovery
- COD verification
- Discounts
- Greetings
- Quick replies
- Review requests
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Business hours
- Welcome messages
- Chat buttons
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Cash on Delivery 11 apps
- WhatsApp 319 apps
- WhatsApp Business API 19 apps
- WhatsApp business app
Shopify surfaces: Shopify Flow, Checkout
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
SuperLemon App
- Apps in the dataset:
- 1
- Address:
- B-0103, Divyasree 77 Place, Yamalur Main Road, Bangalore, KA, 560037, IN
- Website:
- www.superlemon.xyz
- Support email domain:
- superlemon.xyz
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Dondy: WhatsApp Marketing+Chat
4.9(828) · listed as similar by Shopify
WhatFlow: Whatsapp Automation
3.9(332) · listed as similar by Shopify
WhatFlow WhatsApp Business API
5.0(50) · listed as similar by Shopify
Retentionly WhatsApp Marketing
4.6(56) · shares 51% of feature handles
QR ‑ WhatsApp & RCS Marketing
4.9(218) · shares 50% of feature handles
Spur: AI Agent & WhatsApp API
5.0(115) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
- WhatsApp chat widget with multiple agents, custom colors and styling options.
- Send cart recovery and order updates from personal WhatsApp with no API needed
- View customer order history inside WhatsApp Web with a free Chrome extension
- Automate cart recovery, order, shipping and COD notifications via WhatsApp API.
- Run WhatsApp marketing campaigns with custom templates and a WhatsApp inbox.
Simple WhatsApp tools for new stores, powerful automation for growing ones
SuperLemon helps Shopify merchants use WhatsApp for sales and support. Merchants can recover abandoned carts, send order updates, and run marketing campaigns through WhatsApp. A chat widget lets customers reach the store instantly. Merchants using WhatsApp API get an inbox for customer conversations. Those on a personal number can use a Chrome extension that shows order history inside WhatsApp Web. WhatsApp Templates are available in 10+ languages to reach customers in their preferred language.
Questions and comments
Questions people ask about SL: WhatsApp Chat + Marketing, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
350 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.