Shopify app
Establishedtawk.to Live Chat
Monitor and chat with site visitors in real time.
- Rating on Shopify
- 3.6(89)
- Reviews
- 89
- Developer
- tawk.to
- Launched
- November 16, 2015
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
3.97
category median 4.65
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
24%
21 of 89
Starting price
Free plan
band: Free
Rating distribution
89 ratings on the listing when last refreshed.
- 5 stars63(71%)
- 4 stars3(3%)
- 3 stars2(2%)
- 2 stars2(2%)
- 1 star19(21%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starSep 15, 2026Newt's Games and Playing CardsUnited StatesAbout 1 month using the app
"I would strongly recommend NOT installing this spyware at all. Even after you uninstall it, it spies on your traffic and sends you email updates ..."
4 starsAug 6, 2026Us CushionUnited States3 months using the app
"the shame thing is the $29 AI plan is not available in shopify"
4 starsDec 15, 2023Snoot BoopersUnited States8 days using the app
"Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has ..."
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
tawk.to
- Apps in the dataset:
- 1
- Address:
- 187 E WARM SPRINGS RD STE B298, LAS VEGAS, NV, 89119-4112, US
- Website:
- www.tawk.to
- Support email domain:
- tawk.to
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 100 words.Show
- View and manage Shopify orders directly from chats and tickets.
- Personalize greetings with triggers based on location, past visits, and more.
- Provide fast, accurate responses with canned “shortcut” message templates.
- Manage unlimited customers and organizations in your CRM.
- Need help? Reach out to our support team 24x7 for live assistance.
tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time.
The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats.
Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go.
tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.
Questions and comments
Questions people ask about tawk.to Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
89 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.