Shopify app
NewStatiq Support Agent
AI chat that answers order status questions instantly, 24/7
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Statiq Labs
- Launched
- July 31, 2026
- Pricing
- $19/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.62
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$19/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Pro | $19/month | not offered | none | none stated | not listed |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Multi-language
- Real-time translation
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- COD verification
- FAQs
- Quick replies
- Order updates
- Send transcript
Customization
- Chat window
- Welcome messages
- Chat assignment
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Customers, products, orders
- View customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
Developer
Statiq Labs
- Apps in the dataset:
- 1
- Address:
- Raja Rammohan Roy Road, Kolkata, WB, 700016, IN
- Website:
- not stated
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 102 words.Show
- Answers order status questions using live order data from your store
- Looks up product details and availability for accurate answers
- Works around the clock, so customers never wait for business hours
- Installs in minutes with no coding and no theme edits
Your customers get instant answers about their orders. Statiq replies using your real store data.
Most support questions are the same few: where is my order, is this in stock, what is your return policy. Answering them by hand takes hours every week, and customers who wait often do not come back.
Statiq Support Agent answers them for you. It connects to your store data, so replies come from your real orders and products rather than guesswork. Customers get an accurate answer in seconds, and you step in only when it matters.
Setup takes minutes: install the app and enable the widget.
Questions and comments
Questions people ask about Statiq Support Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.