Shopify app
NewExei: AI Agents for E‑commerce
AI Agents for WhatsApp, Voice & Web-cart recovery & broadcast
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Exei
- Launched
- November 5, 2025
- Pricing
- From $50/month
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.61
category median 4.62
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$50/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $50/month | $540/year | none | none stated | Up to 2500 conversations per month; 1 AI Agent; Up to 5M characters(links, docs & text); Conversation History; Conversation Insights; Chat Agent (Website SDK); WordPress Plugin (Chat Agent); Brand Customization |
| Standard | $200/month | $2160/year | none | none stated | Up to 12000 conversations per month.; 2 AI Agent; Up to 10M characters(links, docs & text); Upto 3 AI Actions; Lead Database & Insights; WhatsApp (Chat) |
| Professional | $500/month | $5400/year | none | none stated | 30K chats/month + 500 min voice; 4 AI Agent; Up to 20M characters(links, docs & text); Upto 7 AI Actions; Automate Scheduling; Service Ticketing; Custom AI Actions (BYOA: Bring Your API); Lead Database & Insights |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 25, 2026MrMakhanaIndia4 months using the app
"We started using Exei’ AI Agent on our Shopify store & WhatsApp to handle customer service, and it's taken a good chunk of repetitive support ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Voice support
- Social media
- Multi-language
- Real-time translation
- Push notifications
- Agent analytics
- Customer insights
Automated responses
- Cart recovery
- COD verification
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Shipping alerts
- Order updates
- Cross-sell
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Custom APIs
- VOIP
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- Edit products: Products, product listings, collections
- Edit orders: Order edits, all order history for the last 60 days
- Edit Online Store: Online Store script tags, theme, checkout page
Developer
Exei
- Apps in the dataset:
- 1
- Address:
- Xcelore INC, 8 The Green #5936, Dover, DE, 119901, US
- Website:
- not stated
- Support email domain:
- exei.ai
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 89 words.Show
- AI Customer Support Across WhatsApp, Website, Voice & Instagram
- AI Shopping Assistant with Live Product Recommendation
- Recover Abandoned Carts & Automate COD Confirmation
- Launch WhatsApp & Voice Campaigns to Drive Repeat Sales
- Supports 80+ languages
AI Agents for WhatsApp, Voice & Web to recover carts, confirm COD, and automate support & sales
Exei.ai offers AI agents for Shopify brands to automate customer service, guide shopping decisions, & drive repeat purchases, synced natively with your store.
⇒ Customer Service Agent: 24/7 support, WISMO, order updates, COD confirmation & cart recovery.
⇒ Shopping Assistant: AI product discovery with live catalog sync, rich product cards, and personalised recommendations.
⇒ Growth Agent: WhatsApp & Voice campaigns, win-backs, and loyalty journeys — to bring customers back for repeat purchase
Questions and comments
Questions people ask about Exei: AI Agents for E‑commerce, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.