Shopify app
NewSoftit: AI Sales & Live Chat
AI chatbot trained on your store, sells & supports 24/7
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Softit Digital
- Launched
- May 8, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$4.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 150 Chats Lifetime; Up to 800 Products; Monthly AI Sync; Custom branding; AI Sales skills; Chat support |
| Basic | $4.99/month | not offered | none | none stated | Up to 500 Chats/mo; Up to 2,000 Products; Weekly AI Sync; Custom branding; AI training; Chat support |
| Pro | $19.99/month | not offered | none | none stated | Up to 3,000 Chats/mo; Up to 10,000 Products; 6-Hour AI Sync; Custom branding; AI training; Priority Chat support |
| Plus | $49.99/month | not offered | none | none stated | Up to 10,000 Chats/mo; Up to 50,00 Products; 3-Hour AI Sync; Custom branding; AI training; Priority Chat support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Encryption
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Upsell
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
Data access
As disclosed on the listing. Never scored.
View customer data
Device and activity data
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store, Shopify admin
- Edit customers: Customer data
- Edit products: Products, collections
- Edit orders: All order history for the last 60 days, draft orders
- View Online Store: Theme
- View Shopify admin: Legal policies
Developer
Softit Digital
- Apps in the dataset:
- 3
- Address:
- Karachi, Karachi, 75660, PK
- Website:
- www.softitdigital.com
- Support email domain:
- softitdigital.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 73 words.Show
- Auto-syncs your entire product catalog so AI always has accurate answers
- Train AI on your return policy, delivery info, and any custom business content
- AI recommends products and guides shoppers to add to cart and checkout
- Human agents take over live, AI auto-resumes when agent goes offline
- Customize chat widget colors, greetings, and position to match your brand
Stop losing sales to unanswered questions your AI agent knows your entire store
Softit AI Chatbot auto-syncs your entire Shopify catalog to answer product questions, suggest items, and guide shoppers to checkout 24/7. Train the AI on your return policy, delivery info, and store FAQs for accurate answers. Human agents can take over any chat instantly and when they go offline, AI resumes automatically. Never lose a sale to an unanswered question again
Questions and comments
Questions people ask about Softit: AI Sales & Live Chat, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.