Shopify app
NewSmart Tracking AI
Order tracking with AI support replies
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- YUNZHI TRADE CO., LIMITED
- Launched
- June 19, 2026
- Pricing
- Free to install. Free trial available.
- Languages
- Chinese (Simplified), Japanese, English, Spanish, French, German
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.43
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9.90/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| basic | Free to install | not offered | none | In-app one-time recharges: $10/1000pts, $30/3000pts, $50/5000pts, $100/10000pts. Custom amounts from $5(1USD=100pts). | In-app point recharges anytime.; $1 = 100 points. Minimum top-up: $5.; Top-up points never expire. |
| Professional | $9.90/month | not offered | 7 days | In-app one-time recharges: $10/1000pts, $30/3000pts, $50/5000pts, $100/10000pts. Custom amounts from $5(1USD=100pts). | Includes 300 trial points.; 1,200 points every 30 days.; Pts roll over for up to 2400pts balance.; Top-up points never expire. |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Real-time tracking
- Global tracking
- Multi-carrier
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Orders, Online Store
- View orders: Order fulfillments, all order history for the last 60 days
- Edit Online Store: Online Store page content on a path controlled by the app
Developer
YUNZHI TRADE CO., LIMITED
- Apps in the dataset:
- 2
- Address:
- San Po Kong, KL, HK
- Website:
- not stated
- Support email domain:
- qq.com
- English support:
- not offered per the listing
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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4.4(912) · listed as similar by Shopify
CWILL Order Tracking
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17TRACK Order Tracking
4.9(4,508) · listed as similar by Shopify
Trackalls
No ratings yet · shares 60% of feature handles
CallFlows ‑ AI Phone Agent
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ShipAlert
4.0(1) · shares 50% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 66 words.Show
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
AI-powered order tracking page
Smart Tracking AI helps merchants offer a self-service order tracking page and AI-assisted delivery support. Buyers can search shipment status by order information or tracking number, while the app checks store order ownership, caches repeated lookups, and helps reduce repetitive “Where is my order?” support requests. Merchants can recharge points through Shopify Billing and use points for shipment lookups and AI replies.
Questions and comments
Questions people ask about Smart Tracking AI, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.