Shopify app
NewShipAlert
Spot delayed orders before customers complain
- Rating on Shopify
- 4.0(1)
- Reviews
- 1
- Developer
- ShipAlert
- Launched
- June 22, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.39
category median 4.43
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$9.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | not listed |
| Starter | $9.99/month | not offered | none | none stated | not listed |
| Growth | $24.99/month | not offered | none | none stated | not listed |
| Pro | $49.99/month | not offered | none | none stated | not listed |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars0(0%)
- 4 stars1(100%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Real-time tracking
- Multi-carrier
Notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View store data
Orders
- View orders: Order fulfillments, all order history for the last 60 days
Developer
ShipAlert
- Apps in the dataset:
- 1
- Address:
- Flat 77, Trotsworth Court, Virginia Water, ENG, GU25 4AH, GB
- Website:
- not stated
- Support email domain:
- hotmail.co.uk
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
WhatsApp
4.4(912) · listed as similar by Shopify
CWILL Order Tracking
5.0(3,177) · listed as similar by Shopify
AfterShip Order Tracking
4.6(1,502) · listed as similar by Shopify
AOD‑ Order Tracking No. Update
5.0(2) · shares 67% of feature handles
Predicmart: Bulk Tracking
No ratings yet · shares 67% of feature handles
suptrack
No ratings yet · shares 67% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
- Flags delayed orders by time: no carrier scan in 48h or past delivery date
- Emails you the moment a shipment stalls, before the customer asks
- Auto-emails customers a tasteful 'running late' note to cut WISMO tickets
- One dashboard for every shipment: in transit, delayed, and delivered
- Set your own delay threshold; automatic checks every hour
Catch stalled and late shipments before your customer emails to ask where their order is.
ShipAlert watches every fulfilled order and flags a shipment as delayed when tracking stalls past your threshold: no carrier scan in 48h, or past the delivery date. You hear about at-risk orders before the customer does, so you fix them first. Optionally auto-email customers a tasteful "running late" note to cut "where is my order" tickets. One dashboard shows every shipment: in transit, delayed, delivered. 1,200+ carriers, hourly checks. You set the delay threshold and the customer email.
Questions and comments
Questions people ask about ShipAlert, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.