Shopify app
LeaderSend timely WhatsApp abandoned cart messages and order updates
- Rating on Shopify
- 4.4(912)
- Reviews
- 912
- Developer
- Meta
- Launched
- July 11, 2025
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English, Arabic, Spanish, German, French, Hindi, Italian, Portuguese (Brazil), Portuguese (Portugal), Urdu, Turkish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.39
category median 4.26
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
12%
113 of 912
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
Pricing is set outside Shopify: External charges may be billed by Meta separately from your Shopify invoice. Learn more Developer pricing page
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Click link for detailed pricing info | not listed |
Rating distribution
912 ratings on the listing at crawl time.
- 5 stars686(75%)
- 4 stars71(8%)
- 3 stars42(5%)
- 2 stars24(3%)
- 1 star89(10%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
4 starsOct 1, 2026OnlyRoses UKUnited Kingdom4 months using the app
"It works very well, only for a gifting business, we would not like to send a confirmation message to the recipient, if Meta could at ..."
1 starSep 16, 2026Bhavya SilversIndia8 months using the app
"even after successful integration and successful configuration, order updates messages are not getting delivered despite OPT-In by customers. Also no tech support is available ti ..."
Developer replied. Read on Shopify
1 starSep 9, 2026Fashion HousePakistan6 days using the app
"no tags added to shopify, no buttons to confirm or cancel order, in preview its mentioned to share product pic with msg but didn't shared."
Screenshots
4 of 5 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 4: Send order updates and abandoned cart messages with WhatsApp 
2 of 4: Connect your WhatsApp account and setup your message settings 
3 of 4: Manage and edit order updates that customers receive on WhatsApp 
4 of 4: Recover abandoned carts and drive revenue with WhatsApp messages
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Notifications
- Real-time notifications
- Custom notifications
- Automations
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Meta
- Apps in the dataset:
- 2
- Address:
- 1101 Dexter Ave N, Seattle, WA, 98122, US
- Website:
- not stated
- Support email domain:
- meta.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
CWILL Order Tracking
5.0(3,177) · listed as similar by Shopify
17TRACK Order Tracking
4.9(4,508) · listed as similar by Shopify
Track123 Order Tracking
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wCRM ‑ Transactional Notifier
5.0(4) · shares 100% of feature handles
wSell CRM
No ratings yet · shares 100% of feature handles
Whatomation‑Order Notification
4.7(233) · shares 60% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
- Connect your WhatsApp Business account in minutes
- Customize messages to match your brand, or choose from pre-built templates
- Recover abandoned carts and drive revenue with automated marketing messages
- Improve customer satisfaction and reduce support cases with order updates
- Leverage WhatsApp’s interactive features to strengthen customer relationships
The official app from Meta: Send order updates and abandoned cart marketing messages on WhatsApp
Connect your Shopify store to WhatsApp in a few clicks, so you have more time to focus on your business. The official app from Meta gives you a direct, reliable integration built to handle any scale.
Shoppers can opt in to receive updates from you on WhatsApp. Re-engage opted-in shoppers with timely abandoned cart marketing messages that help bring them back to complete their purchase. Build trust by automatically keeping your customers informed at every step of their order.
Questions and comments
Questions people ask about WhatsApp, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
912 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.