Shopify app
LeaderBuilt for Shopify17TRACK Order Tracking
Order tracker with branded tracking & order lookup
- Rating on Shopify
- 4.9(4,508)
- Reviews
- 4,508
- Developer
- 17TRACK
- Launched
- January 4, 2021
- Pricing
- Free plan available
- Languages
- English, Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Portuguese (Brazil), Czech, Danish, Chinese (Traditional), Russian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.89
category median 4.26
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
1%
36 of 4,508
Starting price
$9/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 50 shipments per month; Access 3,300+ carriers; Branded tracking page; PayPal integration; Dropshipping mode; Custom shipment alert |
| Basic | $9/month | $86/year | none | none stated | 200 shipments per month; Customize tracking page; Tracking number redirection; Shopify shipping status and emails; Email notifications; Basic analytics |
| Pro | $49/month | $470/year | none | none stated | 1000 shipments per month; Seller notifications; Shipments export; Multilingual email notification; Remove 17TRACK branding; Multilingual tracking pages; Estimated Delivery Date (EDD) |
| Premium | $159/month | $1526/year | none | none stated | 2000 shipments per month; Customize email triggers; Transit time analysis; On-time delivery analysis; Exception orders analysis; Split order email notifications |
Rating distribution
4,508 ratings on the listing at crawl time.
- 5 stars4,326(96%)
- 4 stars129(3%)
- 3 stars17(0%)
- 2 stars6(0%)
- 1 star30(1%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 1, 2026Les DebutantesHong Kong SAR10 months using the app
"Essential to our operation, 17track is an exceptionally useful app that has been saving our business both time and money on a daily basis."
5 starsSep 21, 2026PONGBOTHong Kong SARAbout 5 hours using the app
"Great tracking solution for our Shopify store 17TRACK has been a great addition to our Shopify store. It makes it much easier for our customers ..."
1 starSep 13, 2026The Rectangular Watch Brand | Söner WatchesSweden34 minutes using the app
"This is not a modern app at all! In the highly competitive e-commerce world we live in today, an app needs to be flexible and ..."
Developer replied. Read on Shopify
Screenshots
5 of 6 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Build Loyalty with Proactive Tracking 
2 of 5: Branding order tracking page 
3 of 5: Enhance customer statisfaction 
4 of 5: Proactive Shipment Alerts 
5 of 5: Popular App Integrations
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
- Carrier masking
Notifications
- Real-time notifications
- Translation
- Custom notifications
- Automations
Labels and packaging
- Shipping insurance
- Delivery date
- Order sync
- Multi-language
- Carrier selection
Managing shipments
- Order sync
- Real-time tracking
- Branded tracking page
- Email notifications
- Order updates
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
17TRACK
- Apps in the dataset:
- 1
- Address:
- DIAMOND BAR, CA, US
- Website:
- www.17track.com
- Support email domain:
- 17track.net
- English support:
- yes
- Resources:
- Privacy policy, FAQ, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
CWILL Order Tracking
5.0(3,177) · listed as similar by Shopify
Track123 Order Tracking
4.9(1,755) · listed as similar by Shopify
AfterShip Order Tracking
4.6(1,502) · listed as similar by Shopify
Tracktor Order Tracking
4.7(154) · shares 90% of feature handles
Parcelous Order Tracking
5.0(17) · shares 79% of feature handles
Ultimate Custom Order Status
4.7(8) · shares 59% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 76 words.Show
- Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
- Automated Email Notifications: Send shipping updates to build customer trust.
- Hide All China Info: Protect your brand with a one-click dropshipping mode.
- Shipping Analytics: Optimize carrier performance with data-driven insights.
Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales
Automate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care
Questions and comments
Questions people ask about 17TRACK Order Tracking, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
4,508 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.