Shopify app
LeaderBuilt for ShopifyTracktor Order Tracking
Track orders with branded pages & custom statuses
- Rating on Shopify
- 4.7(154)
- Reviews
- 154
- Developer
- ShopPad Inc.
- Launched
- June 15, 2015
- Pricing
- Free plan available. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.55
category median 4.26
Reviews in the last 180 days
2
from the 3 reviews on the listing page
1 and 2 star share
6%
10 of 154
Starting price
$4.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | Free | not offered | none | none stated | Real-time tracking page in your store; 1,900+ carrier integrations; Carrier mapping & fulfillment updates; Includes 25 orders per month |
| Flex | $4.99/month | not offered | 14 days | $0.05 per extra order | Real-time tracking page in your store; 1,900+ carrier integrations; Shopify email & SMS notifications; Includes 200 orders per month |
| Growth | $8.99/month | not offered | 14 days | $0.05 per extra order | Everything in Flex, plus:; Dropship location substitutions; Automatic carrier translation; Estimated delivery dates; Remove Tracktor branding; Includes 400 orders per month; +more! |
| Essential | $49.99/month | not offered | 14 days | $0.05 per extra order | Everything in Growth, plus:; Product recommendations; Custom HTML & CSS; Custom order statuses; Order & fulfillment report CSVs; Includes 2,000 orders per month; +more! |
Rating distribution
154 ratings on the listing at crawl time.
- 5 stars134(87%)
- 4 stars8(5%)
- 3 stars2(1%)
- 2 stars4(3%)
- 1 star6(4%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 18, 2026Atelier Sarah AimeFranceAbout 1 year using the app
"Service client très réactif Je suis satisfaite"
Developer replied. Read on Shopify
5 starsAug 6, 2026Originoak FitUnited StatesAbout 2 months using the app
"We've been using this app to give customers a better post-purchase experience, and it's been a great addition to our store. Having a branded tracking ..."
2 starsNov 24, 2025Celeste AdoreAustraliaOver 2 years using the app
"We had constant order issues with orders not tracking properly. It was also extremely slow, overall we had to move over to another platform because ..."
Developer replied. Read on Shopify
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Real-time order lookup and tracking 
2 of 5: Real-time order tracking and custom order status. 
3 of 5: 1,700+ fulfillment carriers supported. 
4 of 5: Custom order tracking page. 
5 of 5: Supported by our US-based team
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
- Carrier masking
Notifications
- Real-time notifications
- SMS
- Translation
- Custom notifications
- Automations
Labels and packaging
- Delivery date
- Order sync
- Multi-language
- Carrier selection
Managing shipments
- Order sync
- Real-time tracking
- Branded tracking page
- Email notifications
- Order updates
- Shipping analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Gorgias 79 apps
- Klaviyo 363 apps
- MESA
- Omnisend 45 apps
- OrderlyEmails
- Zendesk 48 apps
Shopify surfaces: Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
ShopPad Inc.
- Apps in the dataset:
- 4
- Address:
- 548 Market St #91031, San Francisco, CA, 94104, US
- Website:
- www.theshoppad.com
- Support email domain:
- theshoppad.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
CWILL Order Tracking
5.0(3,177) · listed as similar by Shopify
17TRACK Order Tracking
4.9(4,508) · listed as similar by Shopify
Track123 Order Tracking
4.9(1,755) · listed as similar by Shopify
AfterShip Order Tracking
4.6(1,502) · shares 90% of feature handles
Parcelous Order Tracking
5.0(17) · shares 83% of feature handles
Ultimate Custom Order Status
4.7(8) · shares 62% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- Keep customers on your site instead of sending them to carrier pages
- Control how tracking details and locations appear to customers
- Reduce "Where is my order?" (WISMO) support requests
- Create custom order statuses before shipment to keep customers updated
- Merchants love the fast, reliable support from our US-based team
Keep customers on your site with branded order status and tracking
Give customers real-time order tracking on a fully branded page, so they stay on your site instead of being sent to carrier pages. Track orders across 1,700+ carriers with real-time updates, create custom order statuses, reduce “Where is my order?” (WISMO) requests, and send automated email and SMS notifications. Customize your tracking experience to match your brand and improve post-purchase engagement.
Questions and comments
Questions people ask about Tracktor Order Tracking, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
154 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.