Shopify app
LeaderBuilt for ShopifyCWILL Order Tracking
Parcel Panel: track order tracker to cut WISMOs & boost...
- Rating on Shopify
- 5.0(3,177)
- Reviews
- 3,177
- Developer
- CWILL INC
- Launched
- January 25, 2019
- Pricing
- Free plan available. Free trial available.
- Languages
- German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), Norwegian
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.99
category median 4.26
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
1%
19 of 3,177
Starting price
$11/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 20 orders/month; Access to 1,600+ carriers & growing; Real-time sync & tracking; Branded & localized tracking page; Smart shipment dashboard; Dropshipping mode; Basic analytics; Built for customer accounts |
| Essential | $11/month | $108/year | 7 days | $0.05 per additional quota | 200 orders/month; Custom shipment status; Post-purchase EDD; AI product recommendations; Shipping protection; Shipping notifications; Discount upsells; Advanced analytics |
| Professional | $59/month | $564/year | 7 days | $0.05 per additional quota | 2,000 orders/month; Auto-translate tracking details; CSV & PDF export; Pre-purchase EDD; Pro integrations: Klaviyo, PayPal, more…; API & Webhooks; Remove CWILL branding; CWILL post-purchase hub |
| Enterprise | $479/month | $4548/year | 7 days | $0.05 per additional quota | 25,000 orders/month; Dedicated tracking channel; Custom integrations; Dedicated onboarding manager; Customer success manager; Priority support; And more… |
Rating distribution
3,177 ratings on the listing at crawl time.
- 5 stars3,086(97%)
- 4 stars60(2%)
- 3 stars12(0%)
- 2 stars1(0%)
- 1 star18(1%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 11, 2026Bevann d.o.o.SloveniaOver 1 year using the app
"Fast and helpful support. We had an unused shipping protection script loading on our storefront and slowing the site down. Zessa from support answered within ..."
5 starsSep 30, 2026TulipStuffUnited StatesAbout 4 hours using the app
"Jane was very helpful in answering questions I had about setting up the app and migrating from our old tracking app. The tracking page makes ..."
5 starsSep 23, 2026Books and YouIndia4 months using the app
"Update: 23rd Sep - Claire from the CWILL team reached out and helped with resolving the issue. Really appreciate her for listening and understanding our ..."
Screenshots
5 of 10 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Branded order tracking that cuts WISMOs and drives more sales 
2 of 5: End "where is my order?" with branded tracking & notifications 
3 of 5: Delight customers with a branded, customizable tracking page 
4 of 5: Turn tracking traffic into revenue with post-purchase upsells 
5 of 5: Make data-driven decisions with shipping and delivery analytics
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
- Carrier masking
Notifications
- Real-time notifications
- SMS
- Translation
- Custom notifications
- Automations
Labels and packaging
- Shipping insurance
- Delivery date
- Order sync
- Multi-language
- Carrier selection
Managing shipments
- Order sync
- Real-time tracking
- Branded tracking page
- Email notifications
- Order updates
- Shipping analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, marketing, store analytics, Online Store, Shopify admin, other data
- View customers: Browsing behavior, customer data
- Edit products: Products, product listings, inventory, collections
- Edit orders: Order fulfillments, merchant managed fulfillment, all order history, third-party fulfillment, shipping information
- Edit marketing: Marketing events
- Edit store analytics: Web pixels
- Edit Online Store: Theme, Online Store page content on a path controlled by the app, Online Store pages
- Edit Shopify admin: Files
- Edit other data: Locales, locations, Online Store navigation, publications of products on sales channels
Developer
CWILL INC
- Apps in the dataset:
- 2
- Address:
- 201 Commonwealth Ct, Ste 220, Cary, NC, 27511-4471, US
- Support email domain:
- uppercommerce.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
17TRACK Order Tracking
4.9(4,508) · listed as similar by Shopify
Track123 Order Tracking
4.9(1,755) · listed as similar by Shopify
AfterShip Order Tracking
4.6(1,502) · listed as similar by Shopify
Tracktor Order Tracking
4.7(154) · shares 97% of feature handles
Parcelous Order Tracking
5.0(17) · shares 80% of feature handles
Ultimate Custom Order Status
4.7(8) · shares 60% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
- Sync and track your order in real time to last-mile delivery, cutting WISMOs.
- A branded, customizable tracking page under your own domain, building loyalty.
- Automatic shipping notifications on tracking events lift delivery transparency.
- Smart upsells & AI recommendations that turn tracking order visits into sales.
- One-click dropshipping mode hides Chinese origin for cross-border stores.
Formerly ParcelPanel & ParcelWILL: cut WISMOs, protect revenue, build loyalty, and drive more sales.
Track orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations. Make data-driven decisions with analytics on carrier performance and delivery times. Enjoy 24/7 support.
Questions and comments
Questions people ask about CWILL Order Tracking, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
3,177 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.