EcomAppReviews

Shopify app

LeaderBuilt for Shopify

AfterShip Order Tracking

Reduce WISMO with branded order tracking

Rating on Shopify
4.6(1,502)
Reviews
1,502
Developer
AfterShip
Launched
May 9, 2012
Pricing
Free to install. Free trial available.
Languages
English, German, French, Spanish, Italian

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order tracking

#4 of 115

See the ranked table

Rank in Shipping

#7 of 612

See the ranked table

Bayesian rating

4.58

category median 4.26

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

8%

118 of 1,502

Starting price

$11/month

band: $10 to $29 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednone50 shipments/month; Free first import: up to 500 shipments*1,100+ carriers integration; Service-level tracking updates; Order tracking dashboard; Branded tracking page; Carrier estimated delivery date
Essentials$11/month$108/year7 days$1 for the first month, includes 100 shipments/month; $0.08 per extrashipment; Free first import: up to 500 shipments*Everything in Free, plus; Branded tracking page with your logo; Automatic carrier detection; Email & SMS notifications; Tracking dashboard with status & reports
Premium$70/month$708/year7 days$1 for the first month, includes 500 shipments/month; $0.12 per extrashipment; Free first import: up to 500 shipments*Everything in Essentials, plus:; Tracking page with your domain; AI-powered EDD & product recommendations; Full analytics suite; API & webhooks

Rating distribution

1,502 ratings on the listing at crawl time.

  • 5 stars1,273(85%)
  • 4 stars93(6%)
  • 3 stars18(1%)
  • 2 stars9(1%)
  • 1 star109(7%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 15, 2026Everyday Better ClubCanadaAbout 23 hours using the app

    "Daman was a great help with helping me figure out some account configurations. Made the process smooth and easty."

    Read on Shopify

  • 5 starsOct 14, 2026ProgurtAustraliaAlmost 12 years using the app

    "Really great support from Damandeep"

    Read on Shopify

  • 1 starSep 9, 2026Pretty Little HomeUnited Kingdom7 months using the app

    "Be careful how this app charges. You're billed for every order you print, whether or not the customer ever opens the tracking portal, and once ..."

    Developer replied. Read on Shopify

Screenshots

5 of 11 listing screenshots, composed as review cards. Captions are the developer's own.

  • AfterShip Order Tracking Shopify app screenshot: Experience industry-leading tracking latency & accuracy
    1 of 5: Experience industry-leading tracking latency & accuracy
  • AfterShip Order Tracking Shopify app screenshot: How your brand wins with AfterShip
    2 of 5: How your brand wins with AfterShip
  • AfterShip Order Tracking Shopify app screenshot: Improve accuracy & meet promises with AI
    3 of 5: Improve accuracy & meet promises with AI
  • AfterShip Order Tracking Shopify app screenshot: AfterShip shipments dashboard
    4 of 5: AfterShip shipments dashboard
  • AfterShip Order Tracking Shopify app screenshot: Personalize CX and increase repurchase
    5 of 5: Personalize CX and increase repurchase

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Tracking

  • Branded tracking page
  • Order lookup page
  • Real-time tracking
  • Custom tracking link
  • Translation
  • Estimated delivery date
  • Global tracking
  • Dashboards
  • Multi-carrier
  • API
  • Analytics

Notifications

  • Email
  • Real-time notifications
  • SMS
  • Translation
  • Custom notifications
  • Automations

Labels and packaging

  • Address validation
  • Delivery date
  • Order sync
  • Multi-language
  • Carrier selection

Managing shipments

  • Order sync
  • Real-time tracking
  • Branded tracking page
  • Email notifications
  • Order updates
  • Shipping analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

AfterShip

Apps in the dataset:
4
Address:
120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG
Support email domain:
aftership.com
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
  • Branded tracking pages with personalized product recommendations to boost sales
  • Automated email and SMS notifications to reduce complaints and WISMO calls
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • AI-powered estimated delivery dates (AI EDD) to reassure anxious customers
  • Built-in analytics to get insights into shipment status and on-time performance

Order tracking with branded tracking page, order lookup & AI estimated delivery dates.

AfterShip helps you build a branded order tracking page and send automated shipment notifications across 1,100+ carriers. A centralized dashboard and analytics reports let you monitor shipping status, on-time performance, and identify "Where Is My Order?" (WISMO) risk before it becomes a support ticket. Our AI-powered estimated delivery date widget displays on product and checkout pages to reduce purchase hesitation. Questions? Chat or email us 24/7.

Questions and comments

Questions people ask about AfterShip Order Tracking, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

1,502 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.