Shopify app
Newsuptrack
KI-E-Mail-Support und Sendungsverfolgung für Shops
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- EcomGoddid
- Launched
- May 26, 2026
- Pricing
- From $5/month. Free trial available.
- Languages
- German
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.32
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$5/month
band: Under $10 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Tracking & support | $5/month | not offered | 7 days | none stated | Unlimitierte Sendungsverfolgung; Automatische Erkennung DHL, DPD, GLS ..; YunExpress Last-Mile Unterstützung; Live Tracking beim Versanddienstleister |
| Support S | $28.80/month | not offered | 7 days | none stated | Inklusive KI-Support 1500 E-Mail Service; Individuelle Regeln für Weiterleitungen; Individualisierbarer KI Support; Wunschlink Integration im Supportcontent |
| Bundle S | $34/month | not offered | 7 days | none stated | Inklusive KI-Support 1500 E-Mail Service; Individuelle Regeln für Weiterleitungen; Individualisierbarer KI Support; Unlimitierte Sendungsverfolgung; Automatische Erkennung DHL, DPD, GLS ..; YunExpress Last-Mile Unterstützung; Live Tracking beim Versanddienstleister; Wunschlink Integration im Supportcontent |
| Bundle L | $108/month | not offered | none | none stated | Inklusive KI-Support 3000 E-Mail Service; Individuelle Regeln für Weiterleitungen; Individualisierbarer KI Support; Unlimitierte Sendungsverfolgung; Automatische Erkennung DHL, DPD, GLS ..; YunExpress Last-Mile Unterstützung; Live Tracking beim Versanddienstleister; Wunschlink Integration im Supportcontent |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Tracking
- Real-time tracking
Notifications
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, orders, Online Store
- View customers: Customer data
- Edit orders: All order history for the last 60 days
- Edit Online Store: Online Store pages
Developer
EcomGoddid
- Apps in the dataset:
- 1
- Address:
- Newark, DE, US
- Website:
- not stated
- Support email domain:
- suptrack.de
- English support:
- not offered per the listing
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
WhatsApp
4.4(912) · listed as similar by Shopify
CWILL Order Tracking
5.0(3,177) · listed as similar by Shopify
17TRACK Order Tracking
4.9(4,508) · listed as similar by Shopify
AOD‑ Order Tracking No. Update
5.0(2) · shares 100% of feature handles
Predicmart: Bulk Tracking
No ratings yet · shares 100% of feature handles
COS : Custom Order Status
4.0(1) · shares 67% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 40 words.Show
- KI antwortet automatisch auf Kundenanfragen per E-Mail
- Sendungsverfolgung für DHL, DPD, Hermes, GLS und UPS
- Weiterleitungsregeln für rechtliche und kritische Anfragen
- Wöchentlicher Statistik-Report mit Kategorieauswertung
- Vollständig konfigurierbar — ohne technische Kenntnisse
KI-Support und Sendungsverfolgung für deinen Shop — vollautomatisch.
Suptrack verbindet KI-gestützten E-Mail-Support mit einer integrierten Sendungsverfolgung. Eingehende Kundenanfragen werden automatisch beantwortet, kategorisiert und bei Bedarf weitergeleitet. Die Tracking-Seite erkennt alle gängigen Versanddienstleister automatisch. Alle Einstellungen sind direkt im App-Dashboard konfigurierbar.
Questions and comments
Questions people ask about suptrack, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.