Shopify app
NewLive Chat & AI Chatbots
AI Chatbot: Use in all sale stages.Boost your customer service
- Rating on Shopify
- 2.6(4)
- Reviews
- 4
- Developer
- SHULEX TECHNOLOGY LIMITED
- Launched
- April 5, 2022
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
3.82
category median 4.05
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
75%
3 of 4
Starting price
Free plan
band: Free
Rating distribution
4 ratings on the listing at crawl time.
- 5 stars1(25%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star3(75%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
1 starNov 6, 2024AI•conic! VerveSwitzerland10 minutes using the app
"I give zero stars for the misleading page. This app is not free. You will be promoted to log in into an account, that you ..."
1 starMay 1, 2023Stick GrippsUnited States10 minutes using the app
"Can't even log in"
5 starsApr 14, 2022CocinareHong Kong SAR8 days using the app
"Shulex has helped automate and streamline all of our customer touchpoints across Shopify store and other ecommerce platforms. This has allowed my team to deal ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Multi-language
- Real-time translation
- Behavior tracking
Automated responses
- Discounts
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Review requests
- Order updates
- Upsell
- Send transcript
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: Order fulfillments, all order history, shipping information
Developer
SHULEX TECHNOLOGY LIMITED
- Apps in the dataset:
- 1
- Address:
- FLAT/RM A 12/F ZJ 300, 300 LOCKHART RD WAN CHAI HONG KONG., HONG KONG, HK, 999077, HK
- Website:
- not stated
- Support email domain:
- shulex-tech.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Dondy: WhatsApp Marketing+Chat
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IG Facebook & Instagram Shop
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BestChat: AI Chatbot+Live Chat
4.7(141) · shares 64% of feature handles
Smartsupp Live Chat & Chatbots
2.3(4) · shares 57% of feature handles
PX AI Chatbot & Contact Form
4.3(2) · shares 57% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 71 words.Show
- Efficiently handles a majority of inquiries: AI-powered Customer Service
- Instant replies: AI-powered rapid support
- AI chatbot: All sales satges include order tracking, returns, FAQs
- Seamlessly integrate our AI chatbot into your store in just seconds
- Handle customer inquiries confidently, even during Black Friday order surges
AI ecommerce chatbot: Use in all sales stages . Shipping tracking, ect. Boost conversions!
This Chatbot for Shopify provides round-the-clock support across all sales stages with efficient AI resolution and rapid response times. It handles queries and logistics tracking effortlessly, even during peak shopping seasons. This AI chatbot helps improve conversion rates without being overwhelmed by order surges, ensuring attentive customer service at all times. Enhance your Shopify store's performance today!
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
4 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.