EcomAppReviews

Shopify app

Emerging

Sendlane: Unified Email & SMS

Drive more revenue through email & SMS with Sendlane.

Rating on Shopify
4.1(14)
Reviews
14
Developer
Sendlane
Launched
July 16, 2021
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Email marketing

#20 of 69

See the ranked table

Rank in SMS marketing

#14 of 30

See the ranked table

Bayesian rating

4.20

category median 4.29

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

21%

3 of 14

Starting price

$600/month

band: $300 and up · 60-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Free TrialFreenot offerednonenone stated60 Day free trial; 100 Email limit; 24/7/365 Support; Unlimited Contacts
Professional$600/month$6540/year60 daysemail credits additionalStarts at 500,000 Email Sends; Unlimited Contacts; 24/7/365 Support; Assisted onboarding support
Enterprise$1,550/month$16740/year60 daysemail credits additionalStarts at 1,500,000 Email Sends; Unlimited Contacts; Dedicated CS; Personal Slack Channel; Full Migration; 24/7/365 Support
Enterprise Plus$48,540/yearnot offered60 daysemail credits additionalStarts at 7,000,000 Email Sends; Unlimited Contacts; Dedicated CS; Personal Slack Channel; Full Migration; 24/7/365 Support

Rating distribution

14 ratings on the listing at crawl time.

  • 5 stars10(71%)
  • 4 stars1(7%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star3(21%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 4 starsJul 2, 2025AnaOnoUnited States12 months using the app

    "We've been using Sendlane for almost a year now and we love it! There were some bumps along the way during onboarding but overall we ..."

    Read on Shopify

  • 5 starsJun 16, 2025CorvetteStoreOnline.comUnited States10 months using the app

    "Switching to Sendlane has been one of the smoothest platform transitions we’ve made. From day one, their team has gone above and beyond—making onboarding incredibly ..."

    Read on Shopify

  • 5 starsFeb 10, 2025Fresh ChileUnited StatesOver 1 year using the app

    "Sendlane has made a huge difference for Fresh Chile. We needed a platform that could handle both email and SMS seamlessly, and Sendlane delivered. The ..."

    Read on Shopify

Screenshots

5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.

  • Sendlane: Unified Email & SMS Shopify app screenshot: Sendlane Unified Email & SMS for eCommerce
    1 of 5: Sendlane Unified Email & SMS for eCommerce
  • Sendlane: Unified Email & SMS Shopify app screenshot: Sendlane Dashboard Overview
    2 of 5: Sendlane Dashboard Overview
  • Sendlane: Unified Email & SMS Shopify app screenshot: Sendlane Behavior-Based Marketing Automation
    3 of 5: Sendlane Behavior-Based Marketing Automation
  • Sendlane: Unified Email & SMS Shopify app screenshot: Sendlane Email Builder
    4 of 5: Sendlane Email Builder
  • Sendlane: Unified Email & SMS Shopify app screenshot: Sendlane SMS Two-Way Reply
    5 of 5: Sendlane SMS Two-Way Reply

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Campaign types

  • Email campaigns
  • SMS campaigns
  • Newsletters
  • Pop-ups
  • Discounts
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Exit intent
  • Abandoned cart
  • Browse abandonment
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Custom campaigns

Managing campaigns

  • Editor tool
  • Templates
  • Custom code
  • Custom fonts
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Analytics
  • A/B testing
  • A/B testing
  • Bulk messaging
  • Scheduled messages
  • Conversion metrics
  • ROI tracking
  • Segmentation
  • Custom segments

Workflow automation

  • Cart recovery
  • Birthday messages
  • Discount codes
  • Order confirmations
  • Product recommendations
  • Order tracking
  • Subscription renewals
  • Welcome messages
  • Win-back campaigns

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Sendlane

Apps in the dataset:
1
Address:
10620 Treena Street #250, San Diego, CA, 92131, US
Support email domain:
sendlane.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 47 words.Show
  • Unify your email, SMS, & forms to create a more holistic view of your CX
  • Get fast, world-class, 24/7/365 customer support whenever you need it
  • Manage all your data and communications for all your stores in one place
  • Turn heads with professionally designed, pre-built email templates
  • Leverage deliverability expertise to ensure your messages always hit the inbox

Sendlane is the unified email, SMS, & forms platform for eCommerce marketing and automation.

Sendlane’s unified email, SMS, & forms solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

14 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.