Shopify app
NewRozio AI: Chat & Voice Support
AI chatbot for sales, product recommendations, and upsells
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- Salonen LLC
- Launched
- March 27, 2024
- Pricing
- Free plan available
- Languages
- English, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, Hindi, Marathi, Telugu, Tamil, Punjabi
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.25
category median 4.26
Reviews in the last 180 days
0
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$29.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | Free | not offered | none | none stated | 100 replies/month; Full access to all Rozio features; Chat, voice, and email support; Image understanding; Visual order tracking; Chat appearance customization; 95+ languages support; Product recommendations and upsells |
| Lite | $29.99/month | not offered | none | none stated | 500 replies/month; Full access to all Rozio features; Chat, voice, and email support; Image understanding; Visual order tracking; Chat appearance customization; 95+ languages support; Product recommendations and upsells |
| Growth | $49.99/month | not offered | none | none stated | 900 replies/month; Full access to all Rozio features; Chat, voice, and email support; Image understanding; Visual order tracking; Chat appearance customization; 95+ languages support; Product recommendations and upsells |
| Prime | $129.99/month | not offered | none | none stated | 2600 replies/month; Full access to all Rozio features; Chat, voice, and email support; Image understanding; Visual order tracking; Chat appearance customization; 95+ languages support; Product recommendations and upsells |
Rating distribution
1 ratings on the listing at crawl time.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 17, 2025Hemp GemBulgariaAbout 2 months using the app
"Great APP!!! Rozio is easy to train and is fairly intuitive even if no custom knowledge has been given to it. Great support and dev ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Voice support
- Multi-language
- Real-time translation
- Agent analytics
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
- Cross-sell
- Upsell
Customization
- Color and font
- Chat window
- Welcome messages
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Anthropic
- ChatGPT 21 apps
- Email 24 apps
- Gemini
- Live Chat
- Voice
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, store analytics, Online Store
- Edit customers: Customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- View store analytics: Reports
- Edit Online Store: Online Store pages, theme, Online Store page content on a path controlled by the app
Developer
Salonen LLC
- Apps in the dataset:
- 1
- Address:
- 1610 Regal Oaks Dr., Southlake, TX, 76092, US
- Website:
- rozio.com
- Support email domain:
- rozio.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Live Chat & AI Chatbots
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 96 words.Show
- 2-Click Setup: Trained on your products and website in minutes!
- Sales AI: Product recommendations, upsells, and guided checkout 24/7
- FAQ Automation: Answer product, shipping, and policy questions instantly
- Multilingual Support: 95 languages with real-time translation for every shopper
- Order Tracking: Real-time updates with a visual package journey for every order
AI chatbot for live chat, voice, and email support. Answer questions and guide shoppers to checkout.
Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed. Customize the widget to match your brand and support shoppers in 95 languages with real-time translation in live chat and order tracking.
Data as of Oct 19, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.