Shopify app
NewReturni: Returns & Exchanges
Retain more revenue with exchanges and bonus store credit.
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Adease LTD
- Launched
- September 4, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.63
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$3.99/month
band: Under $10
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 25 returns/month; Free forever. No credit card required.; Exchanges and store credit; Return rules and approvals; Return status tracking; Custom branding; Return analytics; Email Notifications |
| Growth | $3.99/month | $39/year | none | none stated | 250 returns/month; Branded return portal; Exchanges and store credit; Return rules and approvals; Return status tracking; Custom branding; Return analytics; Email Notifications |
| Pro | $8.99/month | $89/year | none | none stated | Unlimited returns; Branded return portal; Exchanges and store credit; Return rules and approvals; Return status tracking; Custom branding; Return analytics; Email Notifications |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount codes
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, store credit
- Edit customers: Customer data
- View products: Inventory, products, collections
- Edit orders: All order history for the last 60 days, order fulfillments, returns, draft orders, order edits
- Edit store credit: Store credit accounts, store credit account transactions
- View other data: Locations
Developer
Adease LTD
- Apps in the dataset:
- 2
- Address:
- 124 City Road City Road, London, ENG, E15 3EG, GB
- Website:
- adease.io
- Support email domain:
- adease.io
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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Revoq ‑ EU Withdrawal Button
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Return Rabbit
4.3(11) · shares 96% of feature handles
CWILL Returns & Exchanges
4.9(487) · shares 92% of feature handles
Synctrack Returns & Exchanges
4.9(132) · shares 92% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 72 words.Show
- Branded self-service return portal for exchanges, store credit and refunds
- Offer bonus store credit to encourage customers to choose credit over refunds
- Automate approvals with custom return windows, rules and exclusions
- Generate return labels and send automatic return status updates
- Track return reasons, refunds, exchanges and retained revenue
Turn refunds into exchanges and store credit. Automate returns with a branded return portal.
Returni is a returns management app that handles returns, exchanges, store credit and refunds from one place. Customers submit requests through a branded self-service return portal. Set return windows, reasons, fees and non-returnable items, automate eligible approvals, generate return labels, track status, restock inventory and manage refunds or exchanges. Use analytics to understand return reasons and retained revenue.
Questions and comments
Questions people ask about Returni: Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.