Shopify app
EmergingReturn Rabbit
Fast, Easy Powerful Returns & Exchanges. Go Live Today!
- Rating on Shopify
- 4.3(11)
- Reviews
- 11
- Developer
- Auctane LLC
- Launched
- February 18, 2022
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.54
category median 4.63
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
18%
2 of 11
Starting price
$250/month
band: $100 to $299
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Plan | Free | not offered | none | none stated | For businesses just starting out! |
| Startup Plan | $250/month | $2400/year | none | none stated | 1,200 Annual Returns; Get a 10 Days free trail |
| Growth Plan | $450/month | $4800/year | none | none stated | 6,000 Annual Returns; Get a 10 Days free trail |
| Market Leader Plan | $650/month | $6180/year | none | none stated | 12,000 Annual Returns; Get a 10 Days free trail |
Rating distribution
11 ratings on the listing when last refreshed.
- 5 stars8(73%)
- 4 stars1(9%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star2(18%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsFeb 5, 2026Island ImporterUnited States8 months using the app
"I absolutely love this return/exchange management app! You'll find it highly robust, yet very simple and intuitive to administer. And it's designed to integrate best ..."
1 starJun 14, 2025ELEVEN22 SHOESUnited States6 days using the app
"They really need better customer support. Having to wait days until someone replies to an email is a pain when you have a business to ..."
5 starsMay 16, 2022PawzUnited States3 months using the app
"The entire staff was extremely helpful while integrating from our old returns platform. Using return rabbit has made processing returns and exchanges so much easier ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Gift returns
- Discount codes
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- EasyPost / Shippo
- Gorgias / Zendesk
- NetSuite 52 apps
- ReCharge Payments
- ShipHero / Pitney Bowes
- ShipStation / ShipEngine
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Auctane LLC
- Apps in the dataset:
- 1
- Address:
- 4301 Bull Creek Rd, Suite 300, Austin, TX, 78731, US
- Website:
- www.returnrabbit.com
- Support email domain:
- returnrabbit.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 77 words.Show
- Automate returns for exchange, store credit, or refund with a branded portal
- Pre-paid labels and tracking for major carriers around the world
- Exchange for higher, same, and lower priced products
- Proprietary exchange product recommendations and exchange incentives
- Actionable analytics & ROI-based reporting
Automate returns. Maximize revenue retention. Delight shoppers. Improve business efficiency.
Return Rabbit turn returns into a delight for your shoppers, optimizing every step for exchanges to keep your revenue rolling. With a wide array of options for returns and exchanges, plus automatic shipping labels and detailed follow-up comms, we ensure a seamless, branded journey that feels just right. Get set up super quick with our white-glove onboarding, and we'll have you up and running in no time!
Questions and comments
Questions people ask about Return Rabbit, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
11 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.