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Shopify app

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EW: EU Withdrawal Button &Form

Easily comply with EU withdrawal requirements 2023/2673

Rating on Shopify
4.9(2,317)
Reviews
2,317
Launched
January 9, 2026
Pricing
Free plan available. Free trial available.
Languages
German, English, Spanish, Dutch, French

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Legal

#1 of 72

See the ranked table

Rank in Returns and exchanges

#3 of 77

See the ranked table

Bayesian rating

4.89

category median 4.39

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

1%

14 of 2,317

Starting price

$9.99/month

band: Under $10 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FREEFreenot offerednonenone statedEU withdrawal button & form; Unlimited withdrawals; Automatic confirmation emails; Easy template integration; Clear management dashboard; Translations in all EU languages; Email notifications for merchants; Evaluationmode
Basic$9.99/month$99.99/year14 daysnone statedEU withdrawal button & form; Unlimited withdrawals; Automatic confirmation emails; Data processing agreement (DPA + GDPR); Custom email templates; Custom branding; Email notifications for merchants; Translations in all EU languages
Grow$29.99/month$299.99/year14 daysnone statedEU withdrawal button & form; Unlimited withdrawals; Automatic confirmation emails; Data processing agreement (DPA + GDPR); Sync with Shopify Returns; Adjustable withdrawal terms; Set max withdrawal period; Hide from non EU customers

Rating distribution

2,317 ratings on the listing at crawl time.

  • 5 stars2,184(94%)
  • 4 stars102(4%)
  • 3 stars17(1%)
  • 2 stars3(0%)
  • 1 star11(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsAug 7, 2026AuraLux Original SolutionsHungaryAbout 3 hours using the app

    "Great app for meeting the new EU withdrawal button requirement. Setup was straightforward with the theme editor integration, and the withdrawal form works smoothly on ..."

    Read on Shopify

  • 5 starsJul 17, 2026Last MannerUnited StatesAbout 1 month using the app

    "An easy, effective solution for solving the compliance issues with the EU Withdrawal legislation. The folks that run the app are super knowledgeable and extremely ..."

    Read on Shopify

  • 2 starsJun 25, 2026Flying Raijin ExpoUnited States30 minutes using the app

    "I dont quite understand why there are paid tiers on something that is required by the law. In order to even add information like FAQ ..."

    Developer replied. Read on Shopify

Screenshots

5 of 6 listing screenshots, composed as review cards. Captions are the developer's own.

  • EW: EU Withdrawal Button &Form Shopify app screenshot: Withdrawal button and form in the store
    1 of 5: Withdrawal button and form in the store
  • EW: EU Withdrawal Button &Form Shopify app screenshot: Confirmation email after the withdrawal
    2 of 5: Confirmation email after the withdrawal
  • EW: EU Withdrawal Button &Form Shopify app screenshot: Dashboard with all withdrawal requests
    3 of 5: Dashboard with all withdrawal requests
  • EW: EU Withdrawal Button &Form Shopify app screenshot: A withdrawal with status, audit trail, export
    4 of 5: A withdrawal with status, audit trail, export
  • EW: EU Withdrawal Button &Form Shopify app screenshot: Automatic flow through to the Shopify tag
    5 of 5: Automatic flow through to the Shopify tag

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Compliance

  • Accessibility
  • Data privacy
  • Terms and conditions
  • Compliance reports

Customization

  • Checkboxes
  • Pop-ups
  • Color and font
  • Widget position
  • Custom CSS
  • Multi-language
  • Custom text
  • Buttons

Return options

  • Manual refunds
  • Exchanges

Return management

  • Return portal
  • Return windows
  • Multi-language
  • Email notifications
  • Custom branding
  • Refund management
  • Analytics

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, Online Store

  • View customers: Customer data
  • Edit products: Products, collections
  • Edit orders: All order history, returns
  • Edit Online Store: Online Store pages, theme
  • Edit other data: Online Store navigation, translations

Developer

401layers UG (haftungsbeschraenkt)

Apps in the dataset:
1
Address:
Dorothea-Erx.-Str. 1a, Hilden, 40721, DE
Website:
not stated
Support email domain:
gmail.com
English support:
not offered per the listing
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 87 words.Show
  • Permanently visible EU withdrawal button directly in the shop | EU 2023/2673
  • Withdrawal according to EU guidelines, also available for guest buyers
  • Automated delivery of the receipt confirmation email after every withdrawal
  • Clear overview of all requests with complete documentation
  • Audit report of all processes as a PDF file for your compliance documentation

Implement EU Directive 2023/2673: Withdrawal button without login requirement according to EU law

Starting 2026, the withdrawal button becomes mandatory under EU Directive 2023/2673. Integrate the legally required EU withdrawal button directly into your store today. Customers can initiate their withdrawal directly in the shop - without needing to log in. The app then automatically sends the legally required confirmation via email. Integrate the button in minutes without coding and manage all requests efficiently in your dashboard. Audit reporting, fully customizable form - get ready for 2026

Questions and comments

Questions people ask about EW: EU Withdrawal Button &Form, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

2,317 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.