Shopify app
NewEU Withdrawal Button Free
EU withdrawal button and form compliant by 19 June 2026
- Rating on Shopify
- 4.7(60)
- Reviews
- 60
- Developer
- Nayvo
- Launched
- June 3, 2026
- Pricing
- Free plan available. Free trial available.
- Languages
- German, English, Spanish, Danish, Italian, French, Dutch, Swedish, Polish, Portuguese (Brazil), Portuguese (Portugal), Lithuanian, Finnish
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.64
category median 4.59
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
3%
2 of 60
Starting price
$7.99/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | EU withdrawal button & form; Translated into all EU languages; Auto email confirmation to customer; Auto email notification to merchant; Two way integration with withdrawal; Customizable confirmation emails; Show the button to EU shoppers only |
| Advance | $7.99/month | $80/year | 14 days | none stated | Everything in Free included; No 'Powered by Nayvo' branding; IP based form language change; Customize Withdrawal Period; Automatic order tagging; Customizable withdrawal reasons; Custom confirmation email templates |
| Enterprise | $22/month | $224/year | 14 days | none stated | Everything in Advance included; Custom email domain (SMTP); CAPTCHA & Bot Protection; CSV-Export |
Rating distribution
60 ratings on the listing when last refreshed.
- 5 stars49(82%)
- 4 stars8(13%)
- 3 stars1(2%)
- 2 stars1(2%)
- 1 star1(2%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 6, 2026Aesthetic PadUnited KingdomAbout 2 months using the app
"Easy to install, this app looks great on the storefront."
5 starsAug 6, 2026YIQIN TEA HOUSE 一沁茶舍SingaporeAbout 2 months using the app
"It's easy to setup, and useful after i have tried many similiar apps, this one is the best, must have app for EU Market. Highly ..."
5 starsAug 5, 2026OyasumiPolandAbout 2 months using the app
"Aplikacja jest świetna. Bardzo łatwo się ją ustawia, można wybrać formę przycisku tj. czy osadzić go na stronie czy ma może jako "pływający". Jest polska ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Compliance
- Terms and conditions
- Policy management
Customization
- Color and font
- Widget position
- Custom CSS
- Custom code
- Multi-language
- Custom text
- Buttons
Return options
- Manual refunds
Return management
- Return portal
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Orders, Online Store
- View orders: All order history for the last 60 days
- Edit Online Store: Theme
Developer
Nayvo
- Apps in the dataset:
- 2
- Address:
- RailVihar, Chandrasekharpur, Nalco Road, Ahead of Suryansh Hotel, Bhubaneswar, OR, 751024, IN
- Website:
- not stated
- Support email domain:
- primecaves.com
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
Withdrawal Button ‑ EasyReturn
5.0(9) · listed as similar by Shopify
EU Widerruf by Heartcoding
5.0(3) · shares 82% of feature handles
Revoco: EU Withdrawal
5.0(7) · shares 58% of feature handles
Rückruf: EU Widerrufsbutton
5.0(4) · shares 58% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
- Permanently visible EU withdrawal button floating or inline in your theme
- No login withdrawal form for guests and account holders alike
- Customers choose which products to return on the form
- Automatic confirmation email to the customer and you
- Track requests by status with search and notes in your admin
Add the legally required EU withdrawal button and form. Customers withdraw without logging in.
From 19 June 2026, EU Directive 2023/2673 (§ 356a BGB) requires every online shop to provide a withdrawal button. This app adds a visible button and a no login form to your theme in minutes, with no coding. Customers select the products they want to return and confirm in two steps. Both the customer and you receive a confirmation email automatically, and every request is tracked by status in your Shopify admin dashboard. Built in bot protection keeps submissions clean.
Questions and comments
Questions people ask about EU Withdrawal Button Free, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
60 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.