Shopify app
NewExpress Agent
AI chat for FAQs and product recommendations
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- AICG
- Launched
- May 26, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.70
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$99/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Launch | Free | not offered | none | none stated | AI shopping assistant for 7 days.; Auto-syncs your Shopify products.; Instant answers with product links.; Chat widget on every store page.; View chat history and analytics.; Start free with no credit card.; Up to 1,000 messages included. |
| Essential | $99/month | not offered | none | none stated | 200 shopper messages per month.; 1 AI agent for your full catalog.; Custom chat widget for your store.; Product answers with clickable cards.; Basic analytics for chats and FAQs.; Email support within 48 hours. |
| Professional | $199/month | not offered | none | none stated | 500 shopper messages per month.; AI summaries for every session.; Human handoff for staff requests.; Follow-ups for inactive shoppers.; Lead emails for captured contacts.; Remove Express Agent branding.; 60 min Onboarding Call. |
| Business | $399/month | not offered | none | none stated | 1,500 shopper messages monthly.; Custom rules for store policies.; Lead fields for name, email, phone.; Advanced shopper session insights.; Track intent and product interest.; Chat support within 24 hours.; Full analytics dashboard included.; 4 hour onboarding call included. |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Cross-sell
Customization
- Color and font
- Chat window
- Chat buttons
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, custom data
- Edit products: Products, collections
- Edit custom data: Metaobject definitions, metaobjects
Developer
AICG
- Apps in the dataset:
- 1
- Address:
- Sydney, NSW, AU
- Website:
- not stated
- Support email domain:
- aiconsultinggroup.com.au
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- Answers customer questions instantly using your product and brand knowledge.
- Customizable assistant name, persona, and response style to match your brand.
- Keeps your assistant up to date with scheduled automatic data syncs.
AI-powered sales assistant that answers questions, recommends products, and handles support 24/7.
Equip Shopify store with an AI sales assistant. Once set up, it automatically learns your product catalog and brand knowledge, then handles customer questions, recommends products, and resolves support requests without any manual effort. Merchants can customize the assistant's name, persona, and response style to match their brand. Store data stays in sync automatically on a schedule you control. No coding required — just install, sync, and enable.
Questions and comments
Questions people ask about Express Agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.