EcomAppReviews
Relocate+ Order Editing icon

Shopify app

EmergingBuilt for Shopify

Relocate+ Order Editing

Rule-based address editing, item editing, & cancellations

Rating on Shopify
5.0(42)
Reviews
42
Developer
Crowd Control
Launched
April 9, 2021
Pricing
Free plan available. Free trial available.
Languages
Czech, Danish, German, English, Spanish, French, Croatian, Indonesian, Italian, Lithuanian, Hungarian, Malay, Dutch, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Slovak, Slovenian, Finnish, Swedish, Vietnamese, Turkish, Greek, Bulgarian, Russian, Hindi, Thai, Chinese (Traditional), Chinese (Simplified), Japanese, Korean

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Helpdesk

#18 of 264

See the ranked table

Rank in Order editing

#13 of 184

See the ranked table

Bayesian rating

4.86

category median 4.72

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 42

Starting price

$19/month

band: $10 to $29 · 7-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone statedEnable one type of order editing; Unlimited edits for your chosen type; Shipping address and rate changes; Add/remove or edit products in orders; Order cancellations; Edit order notes and gift messages
Basic$19/monthnot offerednonenone statedUnlimited order editing; Enable edits to shipping details; Items can be added, removed, or edited; Allow order cancellations; Order note editing; Edited orders are automatically tagged
Advanced$39/monthnot offered7 daysnone statedUnlimited order editing; Time-based editing windows; Limit edits by product and order filters; Disable the ability to remove items from; Monitor order editing with change logs; Priority support from US-based team; White glove on-boarding; Dedicated US-based account manager

Rating distribution

42 ratings on the listing when last refreshed.

  • 5 stars42(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsSep 2, 2026MockingbirdUnited StatesOver 4 years using the app

    "Tons of customization for such a lightweight and affordable app. Customer support has been fast and helpful! When we've reached out with issues, we get ..."

    Read on Shopify

  • 5 starsAug 13, 2026CMD-CollectiblesUnited States11 months using the app

    "CC Relocate+ has been a great addition to our Shopify store. It gives customers an easy way to update their order information after checkout, (we ..."

    Read on Shopify

  • 5 starsAug 11, 2026RocketMagsUnited StatesAbout 1 year using the app

    "Absolutely vital app that works perfectly. Makes my life easier by allowing customers to make changes that otherwise my customer service team would have to ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Channels

  • Self-service
  • Help center

Workflow automation

  • Response templates
  • Ticketing
  • Rule-based triggers
  • Escalation
  • Tagging
  • Order tracking
  • Customer notifications

Order updates

  • Cancellations
  • Refunds
  • Address
  • Line items
  • Prices
  • Shipping fees
  • Custom attributes
  • Custom rules
  • Automated workflows
  • Customer portal

Order management

  • Status updates
  • Tagging

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Crowd Control

Apps in the dataset:
1
Address:
66 S Main St, Unit 377, Salt Lake City, UT, 84101, US
Support email domain:
crowdcontrol.co
English support:
yes
Resources:
Privacy policy, FAQ, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
  • Reduce support tickets: let customers fix addresses, edit products, or cancel.
  • Set exact time limits and rules to control what can be changed.
  • Allow shoppers to swap variants or add and remove items before shipping.
  • Automatically capture payments for order upgrades or shipping differences.
  • Connects seamlessly with ShipStation, Recharge, and other essential tools.

Cut support tickets by letting customers fix incorrect shipping addresses, swap variants, and cancel

Eliminate support tickets by letting customers fix incorrect shipping addresses instantly before an order ships. Relocate+ also empowers shoppers to self-serve order edits, swap variants, edit gift notes, cancel orders, and securely pay for differences directly from their confirmation emails or order status pages. With highly customizable order editing rules, you retain complete control over what can be changed and when—reducing returns and boosting satisfaction without lifting a finger.

Questions and comments

Questions people ask about Relocate+ Order Editing, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

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Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

42 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.