EcomAppReviews
Cleverific Order Edit & Upsell icon

Shopify app

Established

Cleverific Order Edit & Upsell

Edit orders, cancel, update addresses, & post purchase upsells

Rating on Shopify
4.6(233)
Reviews
233
Launched
February 26, 2014
Pricing
From $59/month. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Order editing

#5 of 104

See the ranked table

Rank in Helpdesk

#13 of 184

See the ranked table

Bayesian rating

4.61

category median 4.69

Reviews in the last 180 days

0

from the 3 reviews on the listing page

1 and 2 star share

10%

23 of 233

Starting price

$59/month

band: $30 to $99 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Growth$59/monthnot offered14 daysOverages for order edits; Upsells: $1 per conversion100 order edits, new or draft orders; Self-serve editing, drag n drop setup; Customers edit address, add items & more; AI one-click post-purchase upsells; Upsells trained on your sales data; Upsell A/B testing & analytics; Unlimited upsells ($1 per conversion)
Professional$119/monthnot offered14 daysOverages for order edits; Upsells: $1 per conversion400 order edits, new or draft orders; Everything in Growth plan; Upsells trained on your sales data; Training limit: 30K orders / 45 days
Premium Plus$359/monthnot offered14 daysOverages for order edits; Upsells: $1 per conversion800 order edits, new or draft orders; Everything in Professional plan; Upsells trained on your sales data; Training limit: 90K orders / 90 days; SOC 2 Type II attestation; White glove onboarding and team training; VIP support

Rating distribution

233 ratings on the listing when last refreshed.

  • 5 stars199(85%)
  • 4 stars9(4%)
  • 3 stars2(1%)
  • 2 stars8(3%)
  • 1 star15(6%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsApr 9, 2026CattleTags.comUnited StatesOver 5 years using the app

    "Been using the app for 5 years. One of the few apps in the whole store that lets you edit customers orders after being placed. ..."

    Read on Shopify

  • 4 starsJan 29, 2026Incrediwear Holdings, IncUnited StatesOver 9 years using the app

    "Have had a couple of issues with the app here and there over the years, but customer service is excellent and quick to respond and ..."

    Read on Shopify

  • 5 starsDec 4, 2025TopJobUnited States2 months using the app

    "Great app for customers to edit the order after placing them, as many would change their minds. It saved us TONs of time for our ..."

    Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Order updates

  • Cancellations
  • Re-orders
  • Refunds
  • Returns
  • Draft orders
  • Address
  • Line items
  • Prices
  • Shipping fees
  • Custom attributes
  • Custom rules
  • Automated workflows
  • Customer portal

Order management

  • Status updates
  • Tagging
  • Filtering
  • Analytics

Channels

  • Email
  • Self-service
  • Help center

Workflow automation

  • Response templates
  • Rule-based triggers
  • Tagging
  • Order tracking
  • Customer notifications
  • Multi-language
  • Reports

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout, Customer accounts, Shopify Flow, Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, products, orders, discounts, store analytics, Online Store

  • View customers: Customer data, browsing behavior
  • Edit products: Products, inventory, product listings, collections
  • Edit orders: Order fulfillments, shipping information, draft orders, merchant managed fulfillment, order edits, all order history, third-party fulfillment
  • View discounts: Discount codes and promotions
  • Edit store analytics: Web pixels, reports
  • Edit Online Store: Checkout page
  • Edit other data: Price rules, locations, checkout and accounts configurations

Developer

Cleverific, Inc

Apps in the dataset:
1
Address:
27 W Anapamu Street #304, Santa Barbara, CA, 93101, US
Support email domain:
cleverific.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 81 words.Show
  • Self-Serve Editing: Change, edit order details, or cancel before fulfillment
  • Edit Order Details: Update addresses, items, quantities, sizes, and colors
  • Post-Purchase Upsells: Add personalized offers to existing orders in 1 click
  • Custom Edit Controls: Set time limits, permissions, and fraud protections
  • Connected Workflows: Integrate with Flow, ShipStation, NetSuite, and more

Self-service order editing, post-purchase upsell product offers & validate shipping addresses

Save time with self-service order editing & increase average order value with personalized AI post-purchase upsells. Let customers edit orders after checkout by updating addresses, adding or swapping products, changing quantities or product options, & canceling before fulfillment. Control edits with timed rules, order-specific permissions, & fraud prevention limits. Then show personalized product offers customers can add to their existing order in 1 click. No separate order or checkout required.

Questions and comments

Questions people ask about Cleverific Order Edit & Upsell, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

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Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.

233 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.