Shopify app
NewTacey: Order Editing & Upsells
Order editing: change address & items, cancel, merge & upsell
- Rating on Shopify
- 5.0(1)
- Reviews
- 1
- Developer
- ONDUTYOPS LLC
- Launched
- May 1, 2026
- Pricing
- From $29/month. Free trial available.
- Languages
- English, French, German, Spanish, Italian, Portuguese (Brazil), Portuguese (Portugal), Dutch, Polish, Czech, Swedish, Danish, Finnish, Norwegian, Japanese, Korean, Turkish, Indonesian, Vietnamese, Thai, Chinese (Simplified), Chinese (Traditional)
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.77
category median 4.77
Reviews in the last 180 days
1
from the 1 reviews on the listing page
1 and 2 star share
0%
0 of 1
Starting price
$29/month
band: $10 to $29 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| 0 - 750 Orders | $29/month | $290/year | 14 days | none stated | Self-serve edits: swap, change, cancel; Fix wrong addresses before you ship; Merge two orders into one shipment; Auto-hold and remind until edits close; Post-purchase upsells on the same order; Proof of every edit log and every refund; Order Merge and upsells on every plan; Direct Founder Access + AI MCP & APIs |
| 751 - 1500 Orders | $49/month | $490/year | 14 days | none stated | Self-serve edits: swap, change, cancel; Fix wrong addresses before you ship; Merge two orders into one shipment; Auto-hold and remind until edits close; Post-purchase upsells on the same order; Proof of every edit and every refund; Order Merge and upsells on every plan; Direct Founder Access + AI MCP & APIs |
| 1501 - 2500 Orders | $79/month | $790/year | 14 days | none stated | Self-serve edits: swap, change, cancel; Fix wrong addresses before you ship; Merge two orders into one shipment; Auto-hold and remind until edits close; Post-purchase upsells on the same order; Proof of every edit log and every refund; Order Merge and upsells on every plan; Direct Founder Access + AI MCP & APIs |
| 2501 - 5000 Orders | $129/month | $1290/year | 14 days | none stated | Self-serve edits: swap, change, cancel; Fix wrong addresses before you ship; Merge two orders into one shipment; Auto-hold and remind until edits close; Post-purchase upsells on the same order; Proof of every edit log and every refund; Order Merge and upsells on every plan; Direct Founder Access + AI MCP & APIs |
| 5001 - 10K Orders | $229/month | $2290/year | 14 days | none stated | Self-serve edits: swap, change, cancel; Fix wrong addresses before you ship; Merge two orders into one shipment; Auto-hold and remind until edits close; Post-purchase upsells on the same order; Proof of every edit and every refund; Order Merge and upsells on every plan; Direct Founder Access + AI MCP & APIs |
| 10k - 20k Orders | $399/month | $3990/year | 14 days | none stated | Self-serve edits: swap, change, cancel; Fix wrong addresses before you ship; Merge two orders into one shipment; Auto-hold and remind until edits close; Post-purchase upsells on the same order; Proof of every edit log and every refund; Order Merge and upsells on every plan; Direct Founder Access + AI MCP & APIs |
Rating distribution
1 ratings on the listing when last refreshed.
- 5 stars1(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 1 most recent of 1 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsJun 1, 2026TrucknTow, IncUnited States4 minutes using the app
"We’ve been using Tacey for our Shopify store and it has significantly reduced the time spent manually reviewing orders. The address validation and order verification ..."
Developer replied. Read on Shopify
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Order updates
- Cancellations
- Merging
- Splitting
- Re-routing
- Re-orders
- Refunds
- Returns
- Draft orders
- Address
- Line items
- Prices
- Shipping fees
- Custom attributes
- Custom rules
- Automated workflows
- Bulk editing
- Customer portal
Order management
- Status updates
- Tagging
- Filtering
- Archiving
- Import and export
- Analytics
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Claude 156 apps
- Klaviyo 1144 apps
- Preorder Apps
Shopify surfaces: Customer accounts, Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, discounts, gift cards, store credit, store analytics, companies, Shopify Payments, Online Store, custom data, Shopify admin, other data
- Edit customers: Merge customers, customer data
- Edit products: Inventory, products, product listings, collections
- Edit orders: Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, order edits, all order history for the last 60 days, returns, shipping information, third-party fulfillment
- Edit discounts: Discount codes and promotions
- Edit gift cards: Gift cards
- Edit store credit: Store credit account transactions, store credit accounts
- View store analytics: Reports
- View companies: Companies
- View Shopify Payments: Shopify Payments disputes
- View Online Store: Online Store pages
- Edit custom data: Metaobject definitions, metaobjects
- Edit Shopify admin: Files
- Edit other data: Checkout and accounts configurations, inventory transfers, locales, locations, Shopify Markets settings, Online Store navigation, publications of products on sales channels
Developer
ONDUTYOPS LLC
- Apps in the dataset:
- 2
- Address:
- 16192 Coastal Highway, Lewes, DE, 19958, US
- Website:
- tacey.app
- Support email domain:
- taceysupport.app
- English support:
- yes
- Resources:
- Privacy policy, FAQ, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Deshi Fulfillment
5.0(1) · listed as similar by Shopify
OrderEditing.com
5.0(346) · listed as similar by Shopify
Anviara EU Withdrawal Button
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Address Validation iO
4.8(13) · shares 100% of feature handles
Postsell: Order Editing Upsell
3.7(21) · shares 78% of feature handles
Order Modify by ESTS
No ratings yet · shares 70% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 102 words.Show
- Order editing on the thank you page: fix an address, swap items, add a product
- Cancel orders with the refund shown first, and a record of every edit
- Check every order's address and flag a wrong one before it ships
- Upsell on the thank you page with free gift and recommended product cards
- Merge two paid orders into one shipment, with no extra charge
Self-service order editing: Let customers edit addresses, swap & add items or cancel after checkout.
Tacey is a self-serve order editing app.
Your customers can edit an address, swap or add items, apply a discount or cancel on the thank you and order status pages until your edit window closes, and see any refund first. Every order's address is checked and a wrong one is flagged.
Merge two paid orders into one shipment! Offer Free gift and recommended product cards upsell on the same page.
AII MCP: Ask Claude, ChatGPT or Sidekick about your order editing. Every edit and refund is recorded
Questions and comments
Questions people ask about Tacey: Order Editing & Upsells, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
1 review counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.