Shopify app
NewRavvio: AI Customer Support
Smart AI support in every language, with context-aware replies
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Ravvio
- Launched
- May 18, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$20/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Plan | Free | not offered | none | none stated | 100 AI messages; Basic AI chatbot; Limited customization |
| Pro Monthly | $20/month | not offered | none | none stated | 20,000 AI messages; Advanced AI chatbot; Full customization; Analytics |
| Pro Yearly | $20/month | $180/year | none | none stated | 40,000 messages reset monthly; Advanced AI chatbot; Full customization; Priority support; Analytics; 25% savings |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Multi-language
- Behavior tracking
- Customer insights
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Order updates
Customization
- Color and font
- Emojis and stickers
- Chat window
- Welcome messages
- Chat buttons
- Chat flows
- Agent avatar
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, Online Store
- View customers: Customer data
- Edit products: Products, collections
- Edit orders: All order history for the last 60 days
- Edit Online Store: Theme
Developer
Ravvio
- Apps in the dataset:
- 1
- Address:
- IIT Madras Research Park, Chennai, TS, 600036, IN
- Website:
- not stated
- Support email domain:
- ravvio.in
- English support:
- yes
- Resources:
- Privacy policy, App Documentation, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 80 words.Show
- AI chatbot trained on your store data for intelligent customer support
- Allows easy editing of bot knowledge, products, or announcements anytime
- Customizable chatbot personality and branding to match your store identity
- Automatic lead capture with email collection and demo booking capabilities
- Team handoff functionality for seamless transition to human support agents
Transform your customer support with AI-powered chatbots that understand your store.
Ravvio AI solves the challenge of providing scalable, intelligent customer support without hiring large teams. The app connects directly to your Shopify store to access real-time product information, order details, and customer data, enabling your AI assistant to answer questions accurately and contextually.
Merchants benefit from reduced support ticket volume as common questions are handled automatically. The AI assistant is trained on your specific product catalog, pricing, and inventory.
Questions and comments
Questions people ask about Ravvio: AI Customer Support, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.