Shopify app
NewProduct Inquiry on WhatsApp
Shoppers reach you on WhatsApp, Telegram, Email and more
- Rating on Shopify
- 3.1(3)
- Reviews
- 3
- Developer
- WPRobo
- Launched
- September 23, 2020
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.59
category median 4.70
Reviews in the last 180 days
1
from the 3 reviews on the listing page
1 and 2 star share
33%
1 of 3
Starting price
$14.99/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free Forever | Free | not offered | none | none stated | 50 Inquiries per month; Regular Support Only; Future Updates |
| Pro - Monthly | $14.99/month | not offered | none | none stated | Unlimited Inquiries; Priority Support; Future Updates |
| Ultimate - Yearly | $149.99/year | not offered | none | none stated | Unlimited Inquiries; Dedicated Support; Future Updates |
Rating distribution
3 ratings on the listing when last refreshed.
- 5 stars2(67%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star1(33%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsSep 26, 2026Nexa Cart HubUnited Kingdom10 days using the app
"After using this app, I truly realized the importance of quick and efficient service inquiry for your business. An easy WhatsApp button leads my customers ..."
1 starApr 15, 2022Restaurant FeederUnited States11 months using the app
"shwing internal error 500 please help, also i face this issue most of the time , need support on this all my inquiries are there"
5 starsFeb 1, 2021TERTIUS COLLECTIONNetherlands6 days using the app
"I needed a button like this and the customer service was really helpful and changed everything to fit my needs! I can recommend this app!"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- Social media
Customization
- Color and font
- Welcome messages
- Chat buttons
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Products, orders, Online Store
- Edit products: Products, collections
- View orders: All order history for the last 60 days
- Edit Online Store: Online Store pages
Developer
WPRobo
- Apps in the dataset:
- 2
- Address:
- 128 City Road, London, ENG, EC1V 2NX, GB
- Website:
- wprobo.com
- Support email domain:
- wprobo.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
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StoreHQ: TapToChat
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 93 words.Show
- Ten contact channels in one button
- Product details filled in automatically
- Every inquiry in one searchable inbox
- Abandoned cart recovery and order follow-ups
- Works on mobile and desktop, no code
Shoppers ask about products on WhatsApp, Telegram, Email and more. All in one tidy inbox.
Customers often leave without buying because they have unanswered questions. Product Inquiry on WhatsApp adds a contact button to your product pages so shoppers can ask you directly, with product details filled in. Start free on WhatsApp, then add Telegram, SMS, Email, Phone, Messenger, Instagram, Viber, Line and WeChat so customers reach you their way. Every inquiry is saved in one searchable inbox, and you can recover abandoned carts and follow up on orders from your own WhatsApp.
Questions and comments
Questions people ask about Product Inquiry on WhatsApp, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 23, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.