Shopify app
LeaderPostCo Returns & Exchanges
Returns, upsell, order editing & EU withdrawal in one platform
- Rating on Shopify
- 4.9(101)
- Reviews
- 101
- Developer
- PostCo
- Launched
- February 25, 2020
- Pricing
- Free to install. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.71
category median 4.60
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
1%
1 of 101
Starting price
$179/month
band: $100 to $299 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Checkout+ | Free to install | not offered | none | Unlimited returns. Unlimited order edits. Unlimited upsells. | Checkout+ & package protection; All apps included; + Returns & exchanges; + Order editing (replace $199/mo apps); + Upsell (replace $199/mo apps); Multi-item & instant exchange +more; Address change, add products +more; Upsell at cart, checkout & post-purchase |
| Platform | $179/month | not offered | 14 days | Up to 100 returns. Unlimited order edits. Unlimited upsells. | All apps included; + Returns & exchanges; + Order editing (replace $199/mo apps); + Upsell (replace $199/mo apps); Multi-item & instant exchange +more; Address change, add products +more; Upsell at cart, checkout & post-purchase |
| Platform | $289/month | not offered | 14 days | Up to 200 returns. Unlimited order edits. Unlimited upsells. | All apps included; + Returns & exchanges; + Order editing (replace $199/mo apps); + Upsell (replace $199/mo apps); Multi-item & instant exchange +more; Address change, add products +more; Upsell at cart, checkout & post-purchase |
Rating distribution
101 ratings on the listing when last refreshed.
- 5 stars95(94%)
- 4 stars4(4%)
- 3 stars1(1%)
- 2 stars0(0%)
- 1 star1(1%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 2, 2026The Shirt CompanyUnited KingdomAbout 3 years using the app
"We’ve been using PostCo for our returns process and have been extremely happy with it. It has made a real difference to the way we ..."
5 starsAug 29, 2026Alpha FortisAustralia6 days using the app
"Its been amazing so far,Melisa has been amazing to work with and anything urgent we needed she jumped in and helped to fix it! Its ..."
5 starsAug 12, 2026Me Too ShoesUnited StatesAlmost 3 years using the app
"Love the experience - works great!"
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Automated refunds
- Manual refunds
- Exchanges
- Replacements
- In-store returns
- QR codes
- Gift cards
- Store credit
- Discount codes
Return management
- Automated approvals
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Multi-language
- Shipping labels
- Return tracking
- Email notifications
- Custom branding
- Refund management
- Stock updates
- Customer blocklists
- Analytics
Labels and packaging
- Label creation
- Address validation
- Return labels
- Barcode scanning
- Shipping insurance
- Shipping rules
- Delivery date
- Carrier selection
- Shipping rates
Managing shipments
- Order sync
- Real-time tracking
- Email notifications
- Order updates
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Customer accounts
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
Return Prime:Return & Exchange
4.8(774) · listed as similar by Shopify
ILS: Indian Logistics Services
4.9(79) · listed as similar by Shopify
Yanet Returns & Exchanges
4.8(274) · shares 65% of feature handles
CWILL Returns & Exchanges
4.9(487) · shares 63% of feature handles
Synctrack Returns & Exchanges
4.9(132) · shares 63% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
- Reduce refunds with store credit, bonus incentives & instant exchanges
- Upsell at cart, checkout & during exchanges for higher order value
- Let customers edit their orders after checkout, no support needed
- Unlimited return rules and workflows to optimize your returns process
- Add an EU-compliant withdrawal button and portal to your store
Returns, Order Editing & Upsell - all in one platform
PostCo unifies upsell, order editing, returns, EU withdrawal and exchanges in one platform. No more juggling siloed apps. Customize your cart and build upsell strategies that raise AOV at cart and checkout. Add order editing to cut support tickets. Offer seamless exchanges on your site with bonus credit, instant exchange, and flexible rules that keep revenue in store. All powered by one customer intelligence layer that knows your customer from first visit to return.
Questions and comments
Questions people ask about PostCo Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
101 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.