Shopify app
NewPooch: AI Chatbot & Assistant
Intelligent AI agent for shopping assistance and sales
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Pooch
- Launched
- April 24, 2026
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.52
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$29/month
band: $10 to $29
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 100 Messages / mo; AI product recommendations; 24/7 automated answers |
| Pro | $29/month | not offered | none | none stated | 1000 Messages / mo; AI product recommendations; 24/7 automated answers |
| Business | $99/month | not offered | none | none stated | 5000 Messages / mo; Built for higher chat volume; AI product recommendations; 24/7 automated support |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Multi-language
- Agent analytics
Automated responses
- FAQs
- Greetings
- Product recommendations
- Order updates
Customization
- Color and font
- Chat window
- Welcome messages
- Chat buttons
- Chat assignment
- Chat flows
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, orders, store analytics, Online Store, Shopify admin, other data
- View customers: Browsing behavior, customer data
- View products: Products, collections
- View orders: All order history for the last 60 days
- Edit store analytics: Web pixels
- View Online Store: Online Store pages
- View Shopify admin: Legal policies
- View other data: Locales, Shopify Markets settings, publications of products on sales channels
Developer
Pooch
- Apps in the dataset:
- 1
- Address:
- 1049 El Monte Ave, Mountain View, CA, 94040, US
- Website:
- not stated
- Support email domain:
- shopdev.co
- English support:
- yes
- Resources:
- Privacy policy, FAQ
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 70 words.Show
- AI chatbot answers product and store questions instantly, 24/7.
- AI shopping assistant recommends relevant products based on shopper questions.
- Builds AI knowledge from your products, collections, and store pages.
- Stays in sync as your Shopify products and store information change.
- Helps shoppers discover products while reducing repetitive support questions.
AI shopping assistant for product recommendations, instant answers, and 24/7 customer support.
Pooch is an AI chatbot and shopping assistant that learns from your products, collections, and store pages. It answers shopper questions 24/7, provides relevant product recommendations, and helps customers discover the right products. Pooch stays in sync with your store as product information changes, giving shoppers helpful answers throughout their buying journey while reducing repetitive customer support questions.
Questions and comments
Questions people ask about Pooch: AI Chatbot & Assistant, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.