EcomAppReviews

Shopify app

EmergingBuilt for Shopify

Pathlight Post Purchase Survey

Discover what drives sales with post purchase surveys and NPS

Rating on Shopify
4.6(19)
Reviews
19
Developer
App Jar
Launched
November 28, 2025
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Surveys

#13 of 48

See the ranked table

Rank in Analytics

#52 of 445

See the ranked table

Bayesian rating

4.57

category median 4.68

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

5%

1 of 19

Starting price

$19/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated1 active survey; 3 questions per survey; 100 answers per month; 1 language translation (powered by AI); target new or returning customers; free templates; single-choice or multi-choice questions; 24h support
Basic$19/monthnot offered14 daysnone stated5 active surveys; 10 questions per survey; 1,000 answers per month; 5 language translations (powered by AI); Target new/returning/all, or by tags; More templates to help you get started; Integrate with Google Analytics, Klaviyo; 8 question types (incl. NPS, open ended)
Pro$99/month$949/year14 daysnone statedUnlimited surveys, questions and answers; Unlimited translations (powered by AI); Target by location, OV< LTV, products; Access all templates; Integrate with Shopify Flow, GTM & more; Access all question types; Conditional logic for complex flows; Incentivize customers w/ discount codes

Rating distribution

19 ratings on the listing at crawl time.

  • 5 stars15(79%)
  • 4 stars3(16%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star1(5%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 11, 2026Flawless FlamingoUnited KingdomAbout 1 month using the app

    "Easy to set up and use. Amazing customer support!"

    Read on Shopify

  • 5 starsJun 10, 2026Nestera EUNetherlands3 months using the app

    "great app and working very well"

    Developer replied. Read on Shopify

  • 5 starsMay 18, 2026Hi BEAUTIFUL YOUUnited States29 days using the app

    "seems great so far! Love the feedback that I am getting from clients!"

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form customization

  • Conditional logic
  • Custom styles
  • Embedded forms
  • File upload
  • Templates
  • Real-time editing
  • Multi-language

Survey types

  • Customer satisfaction
  • Market research
  • Net Promoter Score (NPS)
  • Product feedback
  • Post-purchase
  • Attribution

Submission management

  • SMS
  • Email
  • Data export
  • Analytics
  • Customer segments

Customer behavior

  • Real-time tracking
  • Activity tracking
  • Event tracking
  • Segmentation
  • Lifetime value (LTV)
  • Cohort analysis

Marketing and sales

  • Marketing attribution
  • Checkout analytics
  • ROAS
  • Funnel analysis
  • Pixel tracking

Visuals and reports

  • Analytics dashboard
  • Custom reports
  • Data export
  • Historical analysis

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Flow, POS

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Customers, orders, Online Store

  • Edit customers: Customer data
  • View orders: All order history for the last 60 days
  • View Online Store: Theme
  • View other data: Locations

Developer

App Jar

Apps in the dataset:
2
Address:
Universitatii 4, Cluj-Napoca, CJ, 400091, RO
Support email domain:
trypathlight.com
English support:
yes
Resources:
Privacy policy, Tutorial, App Documentation, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
  • Launch your first post purchase survey in 5 minutes with a customizable template
  • Target customers by recurrence, tags, products, location, order value, or LTV.
  • Clean, intuitive UI designed for quick setup and easy daily use.
  • Track views, response rate, revenue and AOV for each answer, filter and export.
  • Integrate with your favorite tools and platforms to sync answers and data.

Capture post purchase survey insights to sharpen attribution, improve CX and make smart improvements

Pathlight lets you create flexible post purchase surveys with a wide range of question types, AI-powered translations, and precise targeting. Use ready-made templates for attribution, CRO, NPS, demographics, gifting, and more. Use the collected zero-party data to gain insights with real-time analytics, and deep filters to understand attribution, CX, and buyer intent. Integrate with Klaviyo, GA, GTM, and Shopify Flow, and collect insights across the Online Store and POS.

Questions and comments

Questions people ask about Pathlight Post Purchase Survey, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

19 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.