Shopify app
EstablishedKNO Post Purchase Surveys
Unlock customer insights to improve retention and drive growth
- Rating on Shopify
- 4.9(118)
- Reviews
- 118
- Developer
- KnoCommerce Inc
- Launched
- October 19, 2020
- Pricing
- From $19/month. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.80
category median 4.68
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
3%
3 of 118
Starting price
$19/month
band: $10 to $29 · 7-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Starter | $19/month | not offered | 7 days | none stated | 1 Survey; 3 Questions per survey; Unlimited responses; Export all data; Conditional logic; Custom styling; Templates; NPS add-on (additional fees apply) |
| Analyst | $119/month | not offered | 7 days | none stated | Everything in STARTER...; 2 Surveys with 999 Questions/survey; 12 question types; 4 Audiences; Actions; Benchmarks; 2 Active Integrations; NPS add-on (additional fees apply) |
| Pro | $299/month | not offered | 7 days | none stated | Everything in ANALYST...; 4 Surveys; Survey links; Unlimited Audiences; All Question/action types; 4 Active Integrations; Team Slack Channel; NPS add-on (additional fees apply) |
Rating distribution
118 ratings on the listing at crawl time.
- 5 stars114(97%)
- 4 stars1(1%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star3(3%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 7, 2026RoyfortGermanyOver 3 years using the app
"Easy to use and working without any hiccups – Customer service is quick, friendly and helpful. It is a tool very valuable to us to ..."
5 starsJun 13, 2026Hummii SnacksUnited StatesAlmost 3 years using the app
"Love KNO! Highly recommend no matter what stage you are at. Has helped us with persona research, mapping out retail strategy, new product development and ..."
5 starsMay 21, 2026ZipFitUnited StatesAbout 1 month using the app
"For our small brand, we knew that word of mouth was our strongest conversion channel but actually seeing the data from KnoCommerce has been really ..."
Screenshots
5 of 7 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Surveys with targeting audience, templates, and benchmarking 
2 of 5: Add images & video to your survey questions 
3 of 5: Target over 60 different Shopify Attributes. 
4 of 5: Push data to Shopify, Klaviyo, Google Analytics, and more. 
5 of 5: Surveys with audience filters and segmentation.
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Conditional logic
- Custom styles
- Embedded forms
- Real-time editing
Survey types
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
Submission management
- SMS
- Data export
- Analytics
- Customer segments
Customer behavior
- Real-time tracking
- Activity tracking
- Segmentation
- Visitor IP
- Lifetime value (LTV)
- Cohort analysis
Marketing and sales
- Marketing attribution
- Checkout analytics
- ROAS
- Funnel analysis
- UTM tracking
- Pixel tracking
Visuals and reports
- Analytics dashboard
- Benchmarking
- Custom reports
- Data export
- Historical analysis
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- Google Analytics 143 apps
- Klaviyo 363 apps
- Peel Insights
- Recharge 69 apps
- TikTok 118 apps
- Triple Whale
Shopify surfaces: Customer accounts, Shopify Flow
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
KnoCommerce Inc
- Apps in the dataset:
- 1
- Address:
- 8 The Green, Ste A, Dover, DE, 19901, US
- Website:
- knocommerce.com
- Support email domain:
- knocommerce.com
- English support:
- yes
- Resources:
- Privacy policy, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Zigpoll Customer Surveys
5.0(594) · listed as similar by Shopify
Fairing Post Purchase Surveys
5.0(196) · listed as similar by Shopify
Grapevine Post Purchase Survey
5.0(233) · listed as similar by Shopify
Pathlight Post Purchase Survey
4.6(19) · shares 81% of feature handles
SM Post Purchase Survey & NPS
5.0(5) · shares 62% of feature handles
Compra Surveys
5.0(3) · shares 61% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 74 words.Show
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
KNO offers easy-to-use post-purchase surveys to gain attribution insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive marketing and product feedback for informed decisions.
Questions and comments
Questions people ask about KNO Post Purchase Surveys, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
118 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.