Shopify app
LeaderZigpoll Customer Surveys
Learn why customers buy with post-purchase and on-site surveys
- Rating on Shopify
- 5.0(594)
- Reviews
- 594
- Developer
- Argonautic Labs
- Launched
- April 23, 2019
- Pricing
- Free plan available
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.97
category median 4.68
Reviews in the last 180 days
3
from the 3 reviews on the listing page
1 and 2 star share
0%
1 of 594
Starting price
$39/month
band: $30 to $99
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Lite | Free | not offered | none | none stated | 50 responses / mo; Weekly AI insights; Unlimited surveys; Multi-language; Export survey data; Automated reports |
| Standard | $39/month | $348/year | none | none stated | 200 responses / mo; Weekly AI insights; Unlimited surveys; Multi-language; Export survey data; Automated reports; White label domains |
| Advanced | $129/month | $1164/year | none | none stated | 600 responses / mo; Weekly AI insights; Unlimited surveys; Multi-language; Export survey data; Automated reports; White label domains; API & MCP access |
| Premier | $399/month | $3588/year | none | none stated | Unlimited responses / mo; Weekly AI insights; Unlimited surveys; Multi-language; Export survey data; Automated reports; White label domains; API & MCP access |
Rating distribution
594 ratings on the listing at crawl time.
- 5 stars584(98%)
- 4 stars8(1%)
- 3 stars1(0%)
- 2 stars0(0%)
- 1 star1(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsOct 13, 2026Pacific Packaging AustraliaAustralia4 months using the app
"We've had a fantastic experience using Zigpoll at Pacific Packaging Australia. The app is incredibly flexible, easy to use, and has been a valuable tool ..."
5 starsSep 30, 2026Mara ParisFranceOver 1 year using the app
"We use this app every day for both automated and one-off surveys, and it works very well for our needs. The team is also incredibly ..."
5 starsSep 29, 2026WategoAustralia6 months using the app
"Phenomenal app. You should always be gathering customer data, regardless of your business, and Zigpoll makes this easy (and affordable). The founder is also super ..."
Screenshots
5 of 8 listing screenshots, composed as review cards. Captions are the developer's own.
1 of 5: Post-purchase survey on the Shopify thank-you page 
2 of 5: Attribution report: revenue and AOV by marketing channel 
3 of 5: Exit-intent and on-site surveys on a product page 
4 of 5: AI insights, sentiment and the Ask Ziggy assistant 
5 of 5: Shopify targeting rules with audience preview
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Form customization
- Conditional logic
- Custom styles
- Drag-and-drop editor
- Embedded forms
- File upload
- Templates
- Multi-page
- Pop-ups
- Real-time editing
- Scheduling
- Multi-language
Survey types
- Customer satisfaction
- Market research
- Net Promoter Score (NPS)
- Product feedback
- Post-purchase
- Attribution
Submission management
- SMS
- Data export
- Analytics
- Customer segments
Customer behavior
- Activity tracking
- Event tracking
- Segmentation
- Visitor IP
Marketing and sales
- AI insights
- Marketing attribution
- Purchase tracking
- UTM tracking
- Abandoned cart
Visuals and reports
- Analytics dashboard
- Custom dashboards
- Benchmarking
- Custom reports
- Data export
- Report scheduling
- Notifications
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
- ActiveCampaign 19 apps
- Google Analytics 143 apps
- Google Sheets 64 apps
- Gorgias 79 apps
- Klaviyo 363 apps
- Mailchimp 125 apps
Shopify surfaces: Checkout, Customer accounts, Shopify POS, Shopify Flow
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
Argonautic Labs
- Apps in the dataset:
- 2
- Address:
- 400 E 67th Street, New York, NY, 10065, US
- Website:
- www.zigpoll.com
- Support email domain:
- zigpoll.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Fairing Post Purchase Surveys
5.0(196) · listed as similar by Shopify
Grapevine Post Purchase Survey
5.0(233) · listed as similar by Shopify
KNO Post Purchase Surveys
4.9(118) · listed as similar by Shopify
Compra Surveys
5.0(3) · shares 56% of feature handles
Pathlight Post Purchase Survey
4.6(19) · shares 54% of feature handles
Surva.ai Post‑Purchase Surveys
No ratings yet · shares 54% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 97 words.Show
- "How did you hear about us?" surveys with revenue and AOV by marketing channel
- Exit-intent, product page and cart surveys that show why shoppers don't buy
- NPS and CSAT surveys by email, SMS, survey link and Shopify POS
- AI sorts open-ended answers into themes and sends weekly insight reports
- Sync to Klaviyo, Shopify Flow, Google Sheets and more, plus API and MCP access
Post-purchase, exit-intent, email & SMS surveys. See how shoppers found you and why they buy.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports. Sync answers to Klaviyo, Shopify Flow and Google Sheets, or query them with AI via API and MCP.
Questions and comments
Questions people ask about Zigpoll Customer Surveys, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
594 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.