EcomAppReviews

Shopify app

LeaderBuilt for Shopify

Grapevine Post Purchase Survey

Post purchase, NPS & attribution surveys, unlimited responses

Rating on Shopify
5.0(233)
Reviews
233
Launched
August 17, 2017
Pricing
$25/month. Free trial available.
Languages
English, French, Spanish, German, Italian, Portuguese (Brazil), Portuguese (Portugal)

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Surveys

#1 of 23

See the ranked table

Rank in Analytics

#4 of 274

See the ranked table

Bayesian rating

4.89

category median 4.59

Reviews in the last 180 days

3

from the 3 reviews on the listing page

1 and 2 star share

0%

0 of 233

Starting price

$25/month

band: $10 to $29 · 14-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

PlanPriceBilled yearlyTrialUsage feeIncluded
Complete$25/monthnot offered14 daysnone statedUnlimited responses, no overage fees; Post purchase, NPS, CSAT & attribution; Works on all Shopify plans; Revenue & AOV by marketing channel; Target by order value, product & more; Query your survey data with your own AI; Send data to Flow, Klaviyo & GA4; Run on-site, in email & on Shopify POS

Rating distribution

233 ratings on the listing at crawl time.

  • 5 stars226(97%)
  • 4 stars7(3%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 14, 2026Newcastle United ShopUnited KingdomAbout 1 month using the app

    "The App itself is incredibly straightforward to use and the Support has been first class. I originally brought in this tool to help with NPS ..."

    Developer replied. Read on Shopify

  • 5 starsOct 8, 2026VALCOFinlandOver 1 year using the app

    "Rare find: just works, fair pricing, and actual humans behind it Like many Shopify merchants, I’ve replaced most paid plugins with home‑grown or “vibe coded” ..."

    Developer replied. Read on Shopify

  • 5 starsSep 25, 2026Outdoor ResearchUnited StatesOver 2 years using the app

    "The Grapevine app has been a great resource for our ecommerce business needs. We've gained crucial insights from our customers since implementation that have allowed ..."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Form customization

  • Conditional logic
  • Custom styles
  • Drag-and-drop editor
  • Embedded forms
  • Multi-language

Survey types

  • Customer satisfaction
  • Market research
  • Net Promoter Score (NPS)
  • Product feedback
  • Post-purchase
  • Attribution

Submission management

  • Data export
  • Analytics
  • Customer segments

Customer behavior

  • Activity tracking
  • Segmentation
  • Loyalty analysis
  • Cohort analysis

Marketing and sales

  • Marketing attribution
  • ROAS
  • Funnel analysis
  • Abandoned cart

Visuals and reports

  • Analytics dashboard
  • Benchmarking
  • Custom reports
  • Data export
  • Historical analysis

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, POS

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner, staff members

  • Store owner: Name, email address, phone number, physical address
  • Staff members: Name, email address, phone number

View and edit store data

Customers, orders, staff accounts, Online Store

  • Edit customers: Customer data
  • Edit orders: All order history
  • View staff accounts: Staff accounts
  • Edit Online Store: Online Store script tags, Online Store page content on a path controlled by the app
  • View other data: Locations

Developer

Union Works Apps

Apps in the dataset:
3
Address:
86-90 Paul Street, London, EC2A 4NE, GB
Support email domain:
grapevine-surveys.com
English support:
yes
Resources:
Privacy policy, FAQ, Tutorial, changelog, demo store

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 94 words.Show
  • Unlimited post purchase, NPS, CSAT & attribution surveys, no response caps
  • See revenue and AOV by channel to learn which marketing drives sales
  • Target surveys by order value, product, country, payment method & customer
  • Query your survey data with your own AI assistant via our MCP
  • Run surveys post purchase, on-site, in email and on Shopify POS

Post purchase, NPS & attribution surveys you can query with your own AI. Unlimited responses.

Grapevine is a Shopify-native survey platform. Run post purchase, NPS, CSAT, attribution and on-site surveys from one app, with unlimited responses on every plan, so collecting more never costs more. Attribution reporting ties responses to order and AOV data so you can see which channels drive sales. Display rules target surveys by order value, product, country and customer type. Send responses to Klaviyo, Shopify Flow and GA4, or query them with your own AI assistant via our MCP integration.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

233 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.