Shopify app
NewNotia Advisor: AI Chat & FAQ
AI assistant that answers shoppers from your own content
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- NOTIA is, s.r.o.
- Launched
- September 17, 2026
- Pricing
- Free plan available. Usage charges apply. Free trial available.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.65
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
$9/month
band: Under $10 · 14-day trial
Pricing plans as listed on Shopify
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free | not offered | none | none stated | 20 conversations per month; AI chat and FAQ widget; Knowledge base inside your Shopify admin; "Powered by Notia" badge on the widget |
| Starter | $9/month | not offered | 14 days | none stated | 150 conversations per billing cycle; AI chat and FAQ widget; Email handoff and Shopify Flow triggers; "Powered by Notia" badge on the widget |
| Growth | Estimated monthly cost | not offered | 14 days | none stated | 500 conversations per billing cycle; Email handoff and Shopify Flow triggers; No Notia branding; FAQ category customization |
| Pro | Estimated monthly cost | not offered | 14 days | none stated | 2,000 conversations per billing cycle; All Growth features; Priority support; Optional extra conversation packs |
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Real-time messaging
- AI chatbots
- Live chat
- Email chat
- Multi-language
Automated responses
- FAQs
- Greetings
- Product recommendations
- Quick replies
- Cross-sell
- Upsell
Customization
- Color and font
- Chat window
- Business hours
- Welcome messages
- Chat buttons
- Agent avatar
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout, Shopify Flow, Shopify Admin, Flow
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address
- Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data
Store owner, blog contributors
- Store owner: Name, email address, phone number, physical address
- Blog contributors: Email address, IP address, browser and operating system
View and edit store data
Customers, products, store analytics, Online Store, custom data, Shopify admin
- Edit customers: Browsing behavior, customer data
- View products: Products, product listings, collections
- Edit store analytics: Web pixels
- Edit Online Store: Online Store pages, checkout page
- Edit custom data: Metaobjects, metaobject definitions
- Edit Shopify admin: Legal policies, files
Developer
NOTIA is, s.r.o.
- Apps in the dataset:
- 3
- Address:
- Londýnská 730/59, Praha, 12000, CZ
- Website:
- notia.com
- Support email domain:
- notia.com
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 91 words.Show
- Answers grounded only in your knowledge base, products and policies.
- Searches your catalog and updates the shopper's cart inside the chat.
- Build a knowledge base or generate entries from your pages and posts.
- On-page FAQ accordion powered by the same knowledge base.
- Human handoff with clear consent, saved into Shopify Customers.
Answer shopper questions instantly with an AI assistant grounded only in your store's own content.
Notia Advisor answers your customers using only your knowledge base, product catalog, store policies and their cart, never generic AI guesses. Build the knowledge base by hand or generate entries from your existing pages and blog posts. Show the same answers as an on-page FAQ. When the assistant cannot help, shoppers reach your team through a consent-based handoff saved to Shopify Customers, and staff reply from the embedded admin. Connect notifications and automations with Shopify Flow.
Questions and comments
Questions people ask about Notia Advisor: AI Chat & FAQ, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed when the listing was last refreshed.