EcomAppReviews

Shopify app

New

Bird: Email, SMS, WhatsApp

Communicate with customers across WhatsApp, SMS, Email & More

Rating on Shopify
1.5(3)
Reviews
3
Developer
Bird
Launched
August 22, 2023
Pricing
Free to install. Additional charges may apply.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Email marketing

#50 of 112

See the ranked table

Rank in SMS marketing

#26 of 47

See the ranked table

Bayesian rating

4.06

category median 4.26

Reviews in the last 180 days

1

from the 3 reviews on the listing page

1 and 2 star share

67%

2 of 3

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD. See all pricing options

Pricing is set outside Shopify: External charges may be billed by Bird separately from your Shopify invoice. Learn more Developer pricing page

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneAdditional fees depending on channel usage and volumenot listed

Rating distribution

3 ratings on the listing at crawl time.

  • 5 stars1(33%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars1(33%)
  • 1 star1(33%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 1 starApr 23, 2026Vicetech MerchantsSouth Africa4 months using the app

    "The service offered here is extremely poor. You spend weeks begging for a ticket to be attended to. They don't mind copying and pasting the ..."

    Read on Shopify

  • 5 starsNov 18, 2024BAMI | باميSaudi ArabiaAbout 1 year using the app

    "Awesome support & features, packed with unlimited tools. this is a must to get for any business owner as mainly you are capable to run ..."

    Read on Shopify

  • 2 starsOct 2, 2024HHC VAPESGermany5 days using the app

    "I've been trying to connect to my shop for several days, but it’s still not working. The technical team hasn’t resolved the issue yet."

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Campaign types

  • Email campaigns
  • SMS campaigns
  • Newsletters
  • Pop-ups
  • Forms
  • Discounts
  • Promotions
  • Upsell emails
  • Cross-sell emails
  • Cart emails
  • Checkout emails
  • Abandoned cart
  • Welcome emails
  • Follow-up emails
  • Price drop emails
  • Back-in-stock emails
  • Win-back emails
  • Product recommendations
  • Drip campaigns
  • Subscriptions
  • Surveys
  • Custom campaigns

Managing campaigns

  • Editor tool
  • Templates
  • AI generation
  • Translation
  • Localization
  • Custom code
  • Custom fonts
  • Import and export
  • Email domains
  • Consent collection
  • Email capture list
  • SMS capture list
  • Triggers and rules
  • Automations
  • Targeting
  • Geolocation
  • Segmentation
  • Tagging
  • Tracking
  • Reporting
  • Insights and tips
  • Analytics
  • A/B testing
  • APIs and webhooks

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

View customer data

Sensitive data, device and activity data

  • Sensitive data: Name, email address, phone number, physical address
  • Device and activity data: Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data

Store owner, blog contributors

  • Store owner: Name, email address, phone number, physical address
  • Blog contributors: Email address, IP address, browser and operating system

View and edit store data

Customers, products, orders, discounts, store analytics, Online Store, custom data, Shopify admin

  • Edit customers: Browsing behavior, customer data
  • Edit products: Inventory, products, product listings, collections
  • Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, all order history, returns, shipping information, order edits
  • View discounts: Discount codes and promotions
  • Edit store analytics: Web pixels
  • Edit Online Store: Checkout page, Online Store pages, theme
  • Edit custom data: Metaobject definitions, metaobjects
  • Edit Shopify admin: Files, legal policies
  • Edit other data: Locations, price rules

Developer

Bird

Apps in the dataset:
1
Address:
Keizersgracht 268, Amsterdam, 1016 EV, NL
Support email domain:
bird.com
English support:
yes
Resources:
Privacy policy

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 84 words.Show
  • Broadcast marketing - Send blasts to target audiences on popular chat channels.
  • Support chatbots - Answer FAQs and design custom chat flows without a developer.
  • Abandoned cart - Re-engage users that have left products in their cart.
  • Order tracking - Notify users about important order and shipping updates.
  • Conversational commerce - Deliver a 1st class shopping experience within chat.

Marketing, Sales, and Payments platform for modern businesses across WhatsApp, SMS, Email, and more.

Bird CRM makes communicating with businesses as easy as talking to a friend. Send personalized marketing campaigns on preferred channels like WhatsApp, significantly increasing engagement. Coordinate outreach with Shopify activities to build a true omni-channel engagement experience. Launch intelligent chatbots in minutes to reduce the support burden on your team. Handoff to agents when necessary and communicate directly with customers from a shared inbox, no matter what channel they're using.

Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.